The Grand at Moon Palace
Check availability
Lobby Bar
Beach
Pool
Pool
Water park
Fitness Centre
Spa
Habibi Restaurant
Jade Restaurant
JC Steakhouse
Unique
Lobby Bar
Beach
Pool
Pool
Water park
Fitness Centre
Spa
Habibi Restaurant
Jade Restaurant
JC Steakhouse
Unique
TripAdvisor rating from 10634 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
The Grand at Moon Palace is the newest addition to the Palace family. The Grand presents a unique resort within a resort offering access to ten restaurants, nine pools, seven bars and one of the biggest spas in the area; Awe Spa. The Grand is located at Moon Palace Cancun, just 10 minutes away from Cancun International Airport and 30 minutes from downtown Cancun.
Inclusions
- Daily activities
- Round-trip airport transfers
- Stay at 1, Play at 5 - Receive unlimited access to all facilities at the following Palace resorts:
- Exchange privileges between Beach Palace, Sun Palace (Adults only 18+), Moon Palace Golf & Spa Resort and Playacar Palace (Le Blanc Spa Resort excluded).
- Transportation is not included.
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- Turndown service
- TV
- Bottle of wine upon arrival. Liquor dispenser in room.
- Unlimited local and long distance calls to the continental U.S. and Canada.
Select a room type:
Grand Deluxe Garden view includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- 850 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Mini fridge
- Patio
- Pillow menu
- Seating area
- Smoke-free
- Chi Bath Amenities
- Aromatherapy menu
Grand Deluxe Garden View Double
Grand Deluxe Garden View
Grand Deluxe Garden View bathroom
Grand Deluxe Garden View balcony
Grand Deluxe Garden View Double
Grand Deluxe Garden View
Grand Deluxe Garden View bathroom
Grand Deluxe Garden View balcony
Grand Swim up Suite includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view and Resort view
- 850 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Mini fridge
- Patio
- Pillow menu
- Seating area
- Smoke-free
- Chi Bath Amenities
- Aromatherapy menu
Grand Swim up Suite King
Grand Swim up Suite Double
Grand Swim up Suite
Grand Swim up Suite bathroom
Grand Swim up Suite balcony
Grand Swim up Suite King
Grand Swim up Suite Double
Grand Swim up Suite
Grand Swim up Suite bathroom
Grand Swim up Suite balcony
Grand Family Deluxe includes:
Room includes:
- 1 king bed and 2 double beds
- Garden or Resort View
- Minimum 1 adult, maximum 5 adults
- Maximum 5 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Seating area
- Smoke-free
- Chi Bath Amenities
- Kids amenities including: Xbox, mini-bar with chocolate milkshakes, juice and soda, slippers and robes.
Grand Family Deluxe
Grand Family Deluxe
Grand Family Deluxe
Grand Family Deluxe
Grand Family Deluxe
Grand Family Deluxe
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
- Waterpark
Playroom
Fantastic kids club for Children ages 4-12, games, activities, video games, dinner for children etc.
Age range: 4 to 12
Wired: Teens arcade
Open from: 10:00 a.m. to 10:00 p.m.
Age ranges
- Children ages: 0 to 17
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Adult Pool bar |
|
|
Tapas & Wine bar |
|
|
Beach Club |
|
|
Lobby Bar |
|
|
Swim up bar Caribbean |
|
|
Swim up bar Peruvian |
|
|
Wet Bar Grand Terrace |
|
|
Lounge bar Caribbean Terrace |
|
|
Sports Bar and Bowling alley |
|
|
Disco |
|
|
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
- Throughout the property
Internet
- Business centre
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Grand Buffet |
|
|
|
|
Cuzco |
|
|
|
|
Cielito Lindo |
|
|
|
|
Caribbean Restaurant |
|
|
|
|
Jade |
|
|
|
|
Le Chateau |
|
|
|
|
Tavola |
|
|
|
|
Habibi |
|
|
|
|
JC Steakhouse |
|
|
|
|
Los Tacos |
|
|
|
|
Snack Selva |
|
|
|
|
Boulangerie |
|
|
|
Facilities
- Rooms: 1316
- Floors: 3
- Built in: 2016
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site
- Spa: On site ($)
- Spa treatments: On site ($)
Location
Carretera Cancun-Chetumal Km 340
Cancun, Mexico Q.Roo 77500
52-998-881-6000
13 km from CUN
- Beach front
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Adult-only pools: 1
- Kids' pools: 1
- Outdoor pools: 7
- Cabanas: Included
- Lazy river: Included
- Water slides: Included
- Waterpark: Included
- Wave pools: Included
Pool availability is subject to seasonality.
Water sports
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Watersports centre: On site
Other sports
- Aerobics: On site
- Bicycles: On site
- Tour excursions: On site ($)
Other activities
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
Shops and services
- 24 hour front desk
- ATM ($)
- Baggage check
- Business centre
- Currency exchange ($)
- Dry cleaning ($)
- Gift shop ($)
- Laundry services ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Tour desk ($)
- Valet parking
- Wedding facilities ($)
The Grand at Moon Palace vacation offers
See all vacation offersLegal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.