The Grand at Moon Palace
Overview
The Grand at Moon Palace is the newest addition to the Palace family. The Grand presents a unique resort within a resort offering access to ten restaurants, nine pools, seven bars and one of the biggest spas in the area; Awe Spa. The Grand is located at Moon Palace Cancun, just 10 minutes away from Cancun International Airport and 30 minutes from downtown Cancun.
Inclusions
- Daily activities
- Round-trip airport transfers
- Stay at 1, Play at 4 - Receive unlimited access to all facilities at the following Palace resorts:
- Exchange privileges between Beach Palace, Sun Palace (Adults only 18+), Moon Palace Golf & Spa Resort and Playacar Palace (Le Blanc Spa Resort excluded).
- Transportation is not included.
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.25 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
- Other fees include:
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- Turndown service
- TV
- Bottle of wine upon arrival. Liquor dispenser in room.
- Unlimited local and long distance calls to the continental U.S. and Canada.
Select a room type:
Grand Deluxe Resort View includes:
Room includes:
- 1 king bed, or 2 double beds
- Resort view
- 850 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Mini fridge
- Patio
- Pillow menu
- Seating area
- Smoke-free
- Chi Bath Amenities
- Aromatherapy menu
Grand Deluxe Garden view includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- 850 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Mini fridge
- Patio
- Pillow menu
- Seating area
- Smoke-free
- Chi Bath Amenities
- Aromatherapy menu
Grand Swim up Suite includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view and Resort view
- 850 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Mini fridge
- Patio
- Pillow menu
- Seating area
- Smoke-free
- Chi Bath Amenities
- Aromatherapy menu
Grand Family Deluxe includes:
Room includes:
- 1 king bed and 2 double beds
- Garden or Resort View
- Maximum 5 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Seating area
- Smoke-free
- Chi Bath Amenities
- Kids amenities including: Xbox, mini-bar with chocolate milkshakes, juice and soda, slippers and robes.
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
- Waterpark
Playroom
Fantastic kids club for Children ages 4-12, games, activities, video games, dinner for children etc.
Age range: 4 to 12
Wired: Teens arcade
Open from: 10:00 a.m. to 10:00 p.m.
Age ranges
- Children ages: 0 to 17
The age range below will determine the quantity of children during booking.
Bars and entertainment
Type | Amenities | |
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Adult Pool bar |
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Tapas & Wine bar |
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Beach Club |
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Lobby Bar |
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Swim up bar Caribbean |
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Swim up bar Peruvian |
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Wet Bar Grand Terrace |
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Lounge bar Caribbean Terrace |
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Sports Bar and Bowling alley |
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Disco |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
- Throughout the property
Internet
- Business centre
Dining
Type of restaurant | Type of cuisine | Open for | Additional information | |
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Grand Buffet |
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Cuzco |
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Cielito Lindo |
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Caribbean Restaurant |
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Jade |
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Le Chateau |
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Tavola |
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Habibi |
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JC Steakhouse |
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Los Tacos |
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Snack Selva |
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Boulangerie |
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Facilities
- Rooms: 1316
- Floors: 3
- Built in: 2016
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site
- Spa: On site ($)
- Spa treatments: On site ($)
Location
Carretera Cancun-Chetumal Km 340
Cancun, Mexico Q.Roo 77500
52-998-881-6000
13 km from CUN
- Beach front
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Adult-only pools: 1
- Kids' pools: 1
- Outdoor pools: 7
- Cabanas: Included
- Lazy river: Included
- Water slides: Included
- Waterpark: Included
- Wave pools: Included
Pool availability is subject to seasonality.
Water sports
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Watersports centre: On site
Other sports
- Aerobics: On site
- Bicycles: On site
- Tour excursions: On site ($)
Other activities
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
Shops and services
- 24 hour front desk
- ATM ($)
- Baggage check
- Business centre
- Currency exchange ($)
- Dry cleaning ($)
- Gift shop ($)
- Laundry services ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Tour desk ($)
- Valet parking
- Wedding facilities ($)
The Grand at Moon Palace vacation offers
See all vacation offersLegal, restrictions and terms and conditions
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- Quebec licensee.
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- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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