The Grand at Moon Palace
Check availability
Lobby Bar
Beach
Pool
Pool
Water park
Fitness Centre
Spa
Habibi Restaurant
Jade Restaurant
JC Steakhouse
Unique
Lobby Bar
Beach
Pool
Pool
Water park
Fitness Centre
Spa
Habibi Restaurant
Jade Restaurant
JC Steakhouse
Unique
Please note
The waterpark at Grand at Moon Palace is open. Guests can enjoy a lazy river, kids splash zone, wave pool and 6 water slides. Continual improvements and finishing touches may be visible in the waterpark. All efforts will be made to minimize any impact to guests
TripAdvisor rating from 5938 reviews
Overview
The Grand at Moon Palace is the newest addition to the Palace family. The Grand presents a unique resort within a resort offering access to ten restaurants, nine pools, seven bars and one of the biggest spas in the area; Awe Spa. The Grand is located at Moon Palace Cancun, just 10 minutes away from Cancun International Airport and 30 minutes from downtown Cancun.
Inclusions
- Daily activities
- Round-trip airport transfers
- Stay at 1, Play at 4 - Receive unlimited access to all facilities at the following Palace resorts:
- Exchange privileges between Beach Palace, Sun Palace (Adults only 18+), Moon Palace Golf & Spa Resort and Playacar Palace (Le Blanc Spa Resort excluded).
- Transportation is not included.
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.25 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
- Other fees include:
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- Turndown service
- TV
- Bottle of wine upon arrival. Liquor dispenser in room.
- Unlimited local and long distance calls to the continental U.S. and Canada.
Select a room type:
Grand Deluxe Resort View includes:
Room includes:
- 1 king bed, or 2 double beds
- Resort view
- 850 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Coffee maker
- Jetted tub
- Mini fridge
- Mini-bar
- Patio
- Pillow menu
- Seating area
- Smoke-free
- Chi Bath Amenities
- Aromatherapy menu
Grand Deluxe Resort View
Grand Deluxe Resort View
Grand Deluxe Resort View bathroom
Grand Deluxe Resort View balcony
Grand Deluxe Resort View
Grand Deluxe Resort View
Grand Deluxe Resort View bathroom
Grand Deluxe Resort View balcony
Grand Deluxe Garden view includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- 850 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Coffee maker
- Jetted tub
- Mini fridge
- Mini-bar
- Patio
- Pillow menu
- Seating area
- Smoke-free
- Chi Bath Amenities
- Aromatherapy menu
Grand Deluxe Garden View Double
Grand Deluxe Garden View
Grand Deluxe Garden View bathroom
Grand Deluxe Garden View balcony
Grand Deluxe Garden View Double
Grand Deluxe Garden View
Grand Deluxe Garden View bathroom
Grand Deluxe Garden View balcony
Grand Swim up Suite includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view and Resort view
- 850 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Coffee maker
- Jetted tub
- Mini fridge
- Mini-bar
- Patio
- Pillow menu
- Seating area
- Smoke-free
- Chi Bath Amenities
- Aromatherapy menu
Grand Swim up Suite King
Grand Swim up Suite Double
Grand Swim up Suite
Grand Swim up Suite bathroom
Grand Swim up Suite balcony
Grand Swim up Suite King
Grand Swim up Suite Double
Grand Swim up Suite
Grand Swim up Suite bathroom
Grand Swim up Suite balcony
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
- Waterpark
Playroom
Fantastic kids club for Children ages 4-12, games, activities, video games, dinner for children etc.
Age range: 4 to 12
Wired: Teens arcade
Open from: 10:00 a.m. to 10:00 p.m.
Age ranges
- Children ages: 0 to 17
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Adult Pool bar |
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Tapas & Wine bar |
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Beach Club |
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Lobby Bar |
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Swim up bar Caribbean |
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Swim up bar Peruvian |
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Wet Bar Grand Terrace |
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Lounge bar Caribbean Terrace |
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Sports Bar and Bowling alley |
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Disco |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
- Throughout the property
Internet
- Business centre
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Grand Buffet |
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Cuzco |
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Cielito Lindo |
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Caribbean Restaurant |
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Jade |
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Le Chateau |
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Tavola |
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Habibi |
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JC Steakhouse |
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Los Tacos |
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Snack Selva |
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Boulangerie |
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Facilities
- Rooms: 1316
- Floors: 3
- Built in: 2016
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site
- Spa: On site ($)
- Spa treatments: On site ($)
Location
Carretera Cancun-Chetumal Km 340
Cancun, Mexico Q.Roo 77500
52-998-881-6000
13 km from CUN
- Beach front
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Adult-only pools: 1
- Kids' pools: 1
- Outdoor pools: 7
- Cabanas: Included
- Lazy river: Included
- Water slides: Included
- Waterpark: Included
- Wave pools: Included
Pool availability is subject to seasonality.
Water sports
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Watersports centre: On site
Other sports
- Aerobics: On site
- Bicycles: On site
- Tour excursions: On site ($)
Other activities
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
Shops and services
- 24 hour front desk
- ATM ($)
- Baggage check
- Business centre
- Currency exchange ($)
- Dry cleaning ($)
- Gift shop ($)
- Laundry services ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Tour desk ($)
- Valet parking
- Wedding facilities ($)
Legal, restrictions and terms and conditions
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- Non-refundable.
- Advance purchase required.
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- Transfers not included unless otherwise specified.
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- Quebec licensee.
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- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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