Turquoize at Hyatt Ziva Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 8475 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Better than expected

    Reviewed by TrailBlazer813939() on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Ziva ended up being better than expected. Staff members were extremely friendly and courteous. Room was big. View was spectacular. Food was restaurant quality. I can't wait to go back to Hyatt Ziva!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Excellent

    Reviewed by AnaM2759() on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Staff is super friendly !!! Habaneros Restaurant (5) is Amazing place to eat and have a drink, our Bartender Alejandro was so attentive and Raul too !!! Marta exceeds our expectation with the Fabulous Ceviche , Octopus Ceviche wow ?? and the Tacos incredible !!! Overall was amazing !!! The Manager from Lorenzo’s the Italian Restaurant was great and Sofia on Trade Wind Steakhouse she was so attentive... We’ll definitely coming back soon !!! Highly recommended ??

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Massages

    Reviewed by purpleliger(Lynbrook, New York) on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The best sweetish massages ever! 50 minute massage got rid of all the stress. Money well spent. I definitely recommend to get the massages when you get here before you get burnt from the sun. You would not be sorry. The spa is very attentive to your every need.

    Amazing

    Reviewed by Climber781680() on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Literally the best hotel ever. Food was amazing! I think I had better food at this hotel than I have had at restaurants at home (Southern California). The pasta from Italian night at the main buffet was to die for. Omar at habaneros was always awesome. Drink service around the pool and beach areas was phenomenal and quick.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Wonderful Beach!

    Reviewed by fransterova() on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great property, great staff, great beach, great stay. We travelled as a family with our 2.5 year old and I was 6 months pregnant with a few dietary needs which they happily worked around. Our toddler had a blast playing the sand and swimming in all the pools (he has been potty trained for a year). Most pools had an large area for him to stand on his own which was super.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4