Iberostar Selection Ensenachos

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 6884 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Covid 19 cancelled our March 24 trip

    Reviewed by backupbob76(Barrie, Canada) on Mar 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our last trip was amazing again. The room was excellent the Staff were outstanding. Geysi in customer service ensured all was perfect for us. Damarys, Guerra, Camilo ,Eduardo, Elvis, Adonis, Danny, Adolph, Yuri, Salvador, Annia and the rest of the great staff we were so looking forward to seeing them again. They all give us that great positive outlook for a great summer ahead of us after our winter. We miss our trip to our second home at Iberostar Ensenachos. Thanks to all Staff we will see you when the world illuminates Covid 19. Please be safe see you all again.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Family Vacation

    Reviewed by travelmitch2016(Smiths Falls, Canada) on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Can’t say enough Good about this place Family of 12 showed up here from Canada the staff make the Resort Awesome!! The entertainment staff Rock!! Lyz and Darian we love these two!! Beach bar staff Rogelio And Camilo awesome! There like family it’s why we come back To Iberostar!!

    CoronaVirus cancelled our March trip

    Reviewed by Anita F(Morden, Canada) on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    After five visits, you know you'll return again. Unfortunately our 6th visit has been delayed but in light of the Covid-19 pandemic no one is going anywhere. I cannot wait to get back here so for now, memories and amazing photos will have to suffice. This is my home away from home. The staff are like family, the service is fantastic, the lobby bar, the beach, the pools....I am grateful for every opportunity we have had to visit. I can't wait to get back! xo

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-3

    Service

    Service-5

    This is a gem!!

    Reviewed by Cathy H() on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a wonderful time!! Great staff, great food,especially Michel!! He has an amazing personality and loves to dance. His friendly personality kept us entertained and made us feel welcomed. Amazing beaches.

    A rare gem!

    Reviewed by Anatole101(Oakville, Canada) on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It is hard to put into words the paradise that is Ensenachos....the are what seems to be endless white sand beaches and crystal blue waters for as far as the eye can with no locals, no other hotels, no crowds, just you in paradise saying WOW!! All of the staff there treated us like family and were always there to provide anything you needed. The atmosphere felt very safe as you are the only hotel on Ensenachos with nobody really able to get in or out without transport, and the staff were always present and friendly...the exceeded my expectations. I have been to several resorts around the Caribbean with similar ratings, and this one stands out as a keeper I can see myself coming back to again and again, and will be the spot of my next tropical vacation....its that good! The a la carte restaurants were very good, the buffet was decent, however I would recommend Megano Beach snack bar for lunch or the pool bar as the food and atmosphere were a little bit better. Both beaches are worth the visit and during low tide both reveal their hidden beauty so it is worth going back to both at different times of the day. The bugs were not bad at all, except for my morning and evening smoke on the ground floor balcony of my room near the bushes in the dead air...in and out and youre ok, and no mosquitoes, just no see ums (you do actually see um lol). The hot water, air conditioning, water pressure etc was excellent with no problems at all. Mini bar was restocked daily, maids were fabulous as was service. I kept all my valuables locked in my suitcase not the safe and made sure everything was out of sight. I did notice one day our window was left open in the room somehow (never by us, we came back early evening and found it that way presumably by the maids and by accident), also that there was a ac repairman in the room one day without any notice, somebody else stocks your fridge as well and there are gardeners everywhere, so I would not recommend leaving anything laying around (just a precaution nothing was missing). I feel somewhat guilty even writing that as all the staff were so great and helpful. This resort is a rare find in many unique ways and is worth a visit, you will not regret it! Thank you to everyone at Iberostar for an amazing vaaction, and we can't wait to see you soon!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5