Overview
Meliá Cozumel is located on the beautiful Island of Cozumel, where real Mexican flavor meets the incomparable Caribbean Sea and Ancient Mayan Culture.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
192
Inclusions
- Daily activities
- Round-trip airport transfers
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Rollaway bed (on request)
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Rollaway bed (on request)
- Room service ($)
- Safe
- TV
Amenities
Aerial
Aerial View
Beach
Pool
Pool
Adult Pool
Lobby
La Iguana
La Veranda
Elyxr Cafe
Lobby Bar
Kids & Co by Melia
Cars track
Mini golf
Games room
Spa
Location
Reviews
Caribbean Paradise!
Snorkelcats (Los Angeles, California) on Apr 14, 2024
Checked out of this resort last week and this resort is PARADISE!!! Alfonso, was great and so was the entire staff! ** 10mins from Cozumel International airport. We did the Level package and the entire staff, from concierge to reservations and lobby staff were all very helpful and friendly. Need scooters to rent or tours, let guest services know, they'll take care of it. We rode scooters to town to shop and it’s less than 15mins. ** Level rooms are higher up in floor and the rooms were absolutely clean and comfortable! Beautiful! Complimentary water bottles everyday. No issues with anything with their rooms. Bar fridge will be stocked everyday upon request and the breakfast at the Fish House for Level guests was superb! ** Beachfront is a delightful stretch of turquoise Caribbean, warm waters! Not too many fishes… BUT if you walk 5mins to the beach next door at Cozumelaño, the beach is open for all - they have lots and lots of colorful fishes which is a snorkeling delight! ** 4 restaurants in this resort, a swim up pool bar for adults only and food service at the beach area and ALL RESTAURANT STAFF WERE AWESOME!!! I can't wait to come back to this resort. It was wonderful staying here!!
3rd Stay, things have changed.
traveldiva1985 (Espanola, Canada) on Apr 13, 2024
We have previously stayed at this property 2x pre-covid in 2017 & 18 and really loved it. Since recently returning, things have changed some good, some not so good. I'll start with the not so good to end on a high note: The golf course. This was a big draw previously, since it's closed down the resort has definitely become more family-focused, which is fine I just wish the only adult-only area was actually adult-only. multiple days there were children and teens in that pool and rarely did I see them being told to leave. I had a terrible experience with an employee in the Level lounge (not one of the concierge's, I wish I would have got his name). Extremely condescending when trying to make dinner reservations. We were pressured on our first night to book Mole since there was no other availability (also he couldn't book past Thursday? We arrived on a Sunday). Unfortunately, after a stressful travel day, we missed our reservation and tried to book more the next day since we also extended our stay. I got the "ok" via whatsapp from Santiago our concierge and I went in to get the confirmation slip then proceeded to get chewed out by this other individual for missing our first reservation. It was embarrassing and I said I would never go back in that lounge after that. I want to stress Alfonso and Santiago were awesome to deal with. My biggest issue that we noticed was a change from previous stays was an intimidating presence by management. They seemed to be looming around all the front line workers constantly to the point it made us uncomfortable and feel terrible for them. Sometimes they were short-staffed and our waiters always remained professional but you could tell they were stressed. Meanwhile there was always a manger looming never offering to jump in and help. After observing this for a few days, the icing on the cake was 3 of them sitting down in the busy snack bar for lunch being served. Optics were not good, and a lot of employees seemed to be on defense mode, I can understand why. I'm not a negative person, I'm hoping these comments are viewed as constructive feedback. Finally the good, and these all made up for the previous mentioned issues. Jorge and Adrian made most of our dining experiences phenomenal, they should be recognized. Generally, we loved all the food. The fish house being our favorite for breakfast and dinner. Mole snack bar was a great place to relax mid-afternoon, with good food. The beach snacks for level were also great as was the evening Mediterranean. We did not care for Mole, which was a previous favorite. The enchiladas were pretty dry and steak was very tough. The buffet was decent with plenty of selection, I'm just not a big buffet person. Jesus in the lobby bar was also a standout, he was awesome and also deserves recognition. The beach was beautiful 8 out of the 9 days because of wind which can't be controlled. The sand is like powder and one of the best on the island. Evening entertainment was great. We loved how laid-back and small this resort is. We'd definitely come back, I just hope my comments help to make this place closer to what it used to be.
Vacation Offers
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Receive up to $200 USD in resort coupons with a minimum 3-night stay at select all-inclusive Melia Hotels & Resorts in Mexico and the Dominican Republic.
Cozumel, Cancun, Riviera Maya, Punta Cana, Puerto Vallarta, Los Cabos
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