Marco Polo Beach Resort, a Ramada Plaza reviews
3452 TripAdvisor reviews
Everything we could ask for!
Byron R on Mar 03, 2024
Whitney was very accommodating to check us in early and our oceanfront room was great. The hotel is on the beach with a heated pool as well and a poolside restaurant and bar. Lots of activities near by and good transportation available. We love staying at the marco polo ramada!
nasty rude person from the reservation
Elza664 (Poland) on Feb 27, 2024
A big mistake already during the telephone reservation, very rude service, but I gave it a chance and stayed in this place.Which was a big mistake, the terribly unpleasant service at the reception, not to mention the manager.Dirty rooms with vermin around. And when I asked to change the sheets because my son peed, the lady looked at me as if I had done something to her.Nice service in the bar and nothing else. Most of the people who do it, especially the reservation team, are nasty and unhelpful.It's best to steer clear of this place, it's a waste of money.
Great price and location
Jackie K on Feb 25, 2024
Great beach in an upscale area. The hotel was fine, the pool very nice but generally the hotel could use a bit of TLC. Value for the price was good. Easy walk to some great restaurants in Sunny Isles. We loved the beach access and the pool was great for the day but windy so no umbrellas. They gave out lots of towels thought.
Stay away
Urkizahar W on Feb 22, 2024
Horrible parking situation! Rude! Arrogant. You wait sometimes 40 min to get your car. Better park on street keep your nerves calm! Big problem with service providers in this building. Many owner who brought residential here is selling it now. Horrible place.
Find another hotel
COLLEEN B (Winnipeg, Canada) on Feb 18, 2024
1/2 the elevators don’t work. Not sure why they call this a hotel, more of a seniors living centre. They close the pool at 6pm as the people living here don’t like noise. The bar is closed at 7pm. The morning we were leaving I was asked 4x’s before 11 when I was leaving.