The Westin Beach Resort & Spa, Fort Lauderdale

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 640 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent girlfriend weekend getaway

    Reviewed by J M(Chicago, Illinois) on Jun 24, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great weekend getaway.... excellent service throughout the resort... Special thank you to Nelson and Iris for excellent customer service and always exceeding expectations with a smile... other great staff members include: Simpson (singing omelet chef); journey, skeeter, Steven, Tatiana, Johnny the beach chair attendant. We will be back again! Joan and Saundra

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-4

    Wendy

    Reviewed by WendyLeb() on Jun 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nelson took care of us for breakfast on our last day and he was fantastic! Look forward to coming back. Great views, friendly service, and now I’m just trying to fill characters because you get the idea.

    Best views + even better customer service

    Reviewed by beingabroadblog() on Jun 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sure, there are a lot of hotels with beach views in South Florida, but at the Westin Fort Lauderdale Beach Resort, you'll feel like family thanks to the outstanding customer service. My husband and I travel a ton for work, but rarely encounter folks as dedicated as Storm and Iris of the Westin. From the moment we arrived, they both made us feel special with their list of recommendations. They checked on us multiple times throughout our stay and made sure we experienced the best parts of Fort Lauderdale. Iris helped me secure some downtime in the spa that was crucial after a long day in the Florida heat. She also made sure we knew of all the best spots on the beach. Storm's delightful and chipper nature helped us further explore what the hotel had to offer, including the morning yoga and dinner at Lona Cocina Tequileria. We recommend the steak tacos. Also, the above average customer service, the rooms have gorgeous views of the water. We're sure to book another stay at the Westin thanks to Iris and Storm and their kind attention to their guests.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Some good Some not

    Reviewed by Jennifer M(Naples, Florida) on Jun 24, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel was clean and Jaliana was a great worker. I was however not impressed by the surprise charges such as the hotel charging my credit card $256 extra for incidentals and I was told that it would come off when I checked out and its still not off and its been over 24 hours since I checked out. I was also not aware that the mandatory valet (there was no self park available) was going to be $46!! I don't like surprises! There was also an alarm going off next to our room in a utility room at 7:30 am. It also appears from photos of the hotel that there are balcony's however they are just sliding doors with a railing.

    Individual ratings:

    Location

    Location-5

    Service

    Service-3

    Top choice on the beach

    Reviewed by sunshinebob(spain) on Jun 24, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Like an ageing actress the Westin appears a little dated compared to some of the hotels around it but dont be fooled by its outward appearance. Its good value compared to some others (although the resort fee and parking costs is extra) and well worth considering if youre looking for a beach front hotel slap bang in the middle of Altantic Boulevard near everything that makes Fort Lauderdale so great. The pool is small I grant you but never too busy outside peak season and the food/beverage service top notch. The rooms are bright and clean with comfortable furnishings and well appointed bathrooms. I did not like the louve door on the front of the toilet, hardly private for private moments but thats about the only negative I could come up with. The staff were nothing short of amazing from the front desk to the housekeeping staff. A quick mention to Tatiana who helped my wife.

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