The Westin Maui Resort & Spa
What to expect (based on 6087 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
3 star resort
Reviewed by Caroline G() on Aug 16, 2019
The overall experience was good but was not made aware of the extent of construction when booking for our honeymoon trip. The location is excellent and once the renovations are complete im sure the resort will be 4 stars. Nothing awful happened except we had to change rooms bc the room had a lingering moldy smell that would not go away. Also, please note the carpets on every level are old and wrinkled. Honestly i have stayed at motels with better carpet in the hallways. I found it so odd bc every single level had the same awful worn out wrinkled carpet. One would think the owner would want to remedy that asap considering it smells musty and it makes bringing the bags to the room next to impossible. Like i said it was a good experience overall.
Very Nice (except for Flamingos)
Reviewed by RoscoeDad(Stamford, Connecticut) on Aug 13, 2019
Very nice resort hotel with uniformly friendly and helpful staff. Nice welcoming touch with fruit drink cart and shell necklaces. Room was well finished and clean with nice view of beach. Construction work on larger pool area unobtrusive and not really that noticeable. Kids thought though the four live flamingos (and black swan) living on the artificial pond in interior open air atrium looked a bit bedraggled and sad with quite small living area
Beautiful Location, Shame we were not made aware of the renoavtions at time of booking
Reviewed by stuartjhamilton(Sydney, Australia) on Aug 11, 2019
We booked a weeks stay at this resort in February for our trip in May, however there was no information regarding the renovations that were being undertaken. Needless to say were were suprised and disappointed when we arrived that a large portion of the grounds were closed (one of the main reasons we booked this hotel) with construction works going on throughout the day. The staff did apologise for the renovations and we were given complimentary breakfast for the duration of the stay. However being charged full rates for a resort that is only partially open didnt leave the best taste in our mouths. Having said that the location is great and the beaches were fantastic so we spent most of our days exploring the nearby locations. I would suggest that the hotel have more clear information regarding the construction activities to allow potential travellers the option to decide if this is for them.
Individual ratings:
Location
Service
Value
flamingos.
Reviewed by wheatlord(Los Angeles, California) on Aug 11, 2019
Everything about the hotel is great but the flamingos! When you first walk into the hotel, there is this cool waterfall thing. In the same area, there are some flamingos that are very pale (diet isn’t right). they look very sad and are there 24/7 standing in the same spot. also, they have no space so they can mill around. doesn’t belong in the hotel
Anniversary
Reviewed by joshkT3578PZ() on Aug 10, 2019
Great stay Resort had everything you would need to spend a week in Hawaii Room was large with full kitchen washer and dryer Bathroom had a full tub and shower. We had a small balcony as well Outside around the pool were 8 bbq grills Soon as we picked up the car, Costco was 1/2 mile away Shopping and the town were close by with outlet mall and Safeway
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