Caesars Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 26640 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Caesars in Vegas

    Reviewed by GK05162021() on May 16, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Great location on the strip unfortunately they didn't utilize the shutdown time to make repairs to the hotel. Most elevators were broken, rooms were outdated, pool access was limited, Wi-Fi didn't work, and staff were uncooperative.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-1

    Value

    Value-2

    Our favorite hotel in Vegas

    Reviewed by Seaside65719727118(California) on May 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Love this hotel and can’t wait to come back. Dealers are quite nice and helpful with the games. Our room is nice and comfortable and room services arrived in good timing, and best are the shops are to die for. Prepare to spend when you there but all worth the trip!

    All that glitters is not gold . . .

    Reviewed by bbgirl2021(University Place, Washington) on May 15, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    A very disappointing stay. Wifi was interment, Rewards card issued did not work thru evening hours - "machine making them was broken, ck with Guest Rewards when they open at 10A". 5 star hotel with spa like qualities in room did not provide robes, had issues with tub draining. Quick fix by maintenance only lasted one use. The next use, drain control knob fell off in hand. Mini-frig locked, despite $100 deposit paid in advance for three nite stay. Was unable to be unlocked until the following business day . . . No pricing sheet on items in frig. No Hotel Guest information book in room. Ice machine locations? Check out times? Asked for a room near elevator - recvd room 3/4 way down hallway. Nice view, clean room, but lacking quality one would expect at an historic upscale hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Thank you, Daniel ??

    Reviewed by Road622581() on May 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I planned a Mother’s Day getaway for my 77-year-old mother as she has not been to Las Vegas in over 50 years. I did my research, booked an accessible room through Caesar‘s website and looked forward to our trip. Upon checking in (5/7/21) we were given a room different than the one we had booked which happened to be much smaller, older and with no view at all. (Thank you Emma, who also knew about my mother) I went downstairs knowing that they had already given my reserved room away and had placed us into another, hoping for something comparable to the original booking. We were greeted by Daniel, who realized right when he saw my original reservation, what I needed. He quickly found a solution he assured me my worries were over. They were. He went above and beyond to give us a beautiful room (accessible) overlooking the strip. It was stunning. I cannot say enough about the level of customer service that he provided. We spent a lot of time and energy to bring a wheelchair-bound 77-year-old woman to Las Vegas just to show her a couple of days of fun and he realized that and really worked hard to make sure it happened. Thank you Daniel. Thank you. My mother loved the view and had all the luck on the casino floor.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    1 night visit

    Reviewed by Jessedelacruz(Palmdale, California) on May 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hotel is very nice seems to be in the middle of everything I only had these issues my pillows smelled really bad couldn’t use them also paint is chipping in bathroom didn’t affect anything just an eyesore

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-5