Excalibur Hotel Casino

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 13455 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Hard to believe

    Reviewed by kgoshert() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The employees at this place really ruin the place. Nobody seems to take any pride in their work or have any regard for the experience of the patron. They seem to be held to a very low standard however, as any complaints will go nowhere.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-1

    Value

    Value-2

    Don’t stay here!

    Reviewed by Jessica M(Los Angeles, California) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Room was disgusting. The shower had rust and mold. The towels and bedding smelled like mildew. Worst of all there were two roaches crawling by the sink. I’ve written an email already and waiting for a response. Very dissatisfied.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-3

    Rooms

    Rooms-1

    Service

    Service-3

    Weird layout of the hotel

    Reviewed by qualityappliance2015(Wooster, Ohio) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Overall cleanliness of the room was unsatisfactory! Upon arrival the hotel lobby staff never mentioned to us that we had to use our room key to access the floor we were staying on. I had to make a special trip downstairs for them to tell me that! Also none of the rooms have refrigerators or microwaves so if your planning an extended stay don’t stay at The Excalibur!

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-2

    Value

    Value-3

    Easy check in

    Reviewed by dhowser1978(Mount Orab, Ohio) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Would have gave 5 stars but housekeeping didn’t understand what the do not disturb sign on door meant & walked into our room every day but the first day!! Check in was easy didn’t have to even go to the desk I did it all online and used our phones as keys to enter elevator and room:) awesome place and winning made it better:)

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Nice room

    Reviewed by Jim S(Temple, Texas) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Stayed on the 14th floor (wellness). The room was super clean, and updated! That’s the best sleep I’ve had in 20 years staying at Excalibur. I totally recommend staying on the 12th, 13th, & 14th wellness floors

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5