JW Marriott Guanacaste Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 3086 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice time of year to visit

    Reviewed by michaelhS717KX(Dallas, Texas) on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Excellent -> Staff + Room + Grounds, Very Very Good-> Pool + Restaurants, Fair -> Location (far from popular tourist sites), Poor -> Beach Riptide & Sand Quality + Resort Fee (have to pay $30 a day for things you have zero interest in doing no opt out)

    Marimba Suite Rm 339

    Reviewed by 859TK(Cincinnati, Ohio) on Nov 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a wonderful resort. From the moment you enter, you feel very welcomed. Check-in process was very simple and quick. I used 2 of my suite night awards, that were accepted. We were given an ocean-front suite on the 3rd floor with great views of the ocean and pool. Plus, as a Titanium member, we given two metal water bottles as a thank you gift. Lastly, we selected the breakfast as our welcome gift (best choice). As we made our way to the room, we were given a welcome drink in a coconut shell. The room was amazing. It had a large sitting room, 1.5 baths, separate bedroom with a king bed, walk-in closet and a large balcony overlooking the ocean and a partial view of the pool. Both rooms were very spacious and had a traditional hacienda feel that made if feel very cozy. The sitting room very comfortable, with a large couch and two chairs. The king bed was comfortable and we woke up refreshed. The bathroom was unreal, there was a separate “shower” room. The room also featured, 2 TVs, ceiling fans, a fridge, safe and 4 complementary bottles of waters daily. It was so peaceful just sitting on the balcony, reading a book, listening to the waves crash on the beach. We were there during low season, so there was no problem getting a lounge chair around the pool. The lounge chairs were very comfortable as they are padded and each set of chairs has an umbrella for shade with direct access to the pool. There is pool service for drinks and snacks, along with two restaurants near the pool. The grounds are beautiful and well kept. We did not venture into the ocean as it’s very rocky with riptides. Food was good. Breakfast was the best meal we had. The buffet was extensive with a waffle station, omelet station, fruit station along with traditional beads, pastries, bacon, sausage and local cheeses. There are several restaurants on property but are only opened on a rotational basis. The chimichurri steak and burger were good at Azul. But if you really want a burger, go to Nau Lounge for a better menu and more choices. You can also order off the room service menu in Nau. The service was fantastic, everyone we interacted with were friendly, engaging and helpful. While I was a bit disappointed to see resort fees in Costa Rica, it was inevitable. The resort fee was $30 a day which included several planned activities throughout the week. We participated in the morning nature walk and sunset drink on the beach with appetizer. They also offer cooking classes, Spanish language class, bonfire and marshmallow on the beach, along with others. Overall our stay was awesome and would certainly return for some rest and relaxation. Pura Vida

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Great service

    Reviewed by 918heydia(Washington DC, District of Columbia) on Nov 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was our first time at jw marriott and did not disappoint, we had a wonderful time at this hotel . From our check in and out the staff were amazing with my whole family . Best tour operator I highly recommend to book Pininos adventures , this family business are reliable company , I found this company by other reviews at this hotel and we could book some excursions as Atv tour, Round trip transfer and white water rafting , carlos and his staff were amazing and friendly . Pura vida Costa Rica

    Wife’s 50th Birthday

    Reviewed by donaldg353(Washington DC, District of Columbia) on Oct 30, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been to Costa Rica a few times, but never to Guanacaste. We decided that to celebrate my wife’s birthday it would be a good time to try. We are glad we did, and very happy we choose the JW Marriott. Like many others have said, rent a car in Liberia, it gives you the freedom to move around if you want. Yes, the roads are not good at time, just don’t be in a hurry. Getting to the JW was easy, it is less that two hours from Liberia even in driving rain with bad roads. It is a 20-30 minute drive back to Tamarindo, so you will want the car to do that. Anyway, checking in was easy, the front desk clerk we had was exceptional. He went out of his way to explain the many aspects of the resort. Being a titanium member, I was offered as an option for my welcome gift breakfast for the entire stay for my wife and I. That was a perk that I suggest you take if it is available. We had used points to pay for the room, but spent cash to upgrade to an oceanfront suite. What a great room that was, clean, spacious, comfortable, great view, and a wonderful fun bed. We ate all of our meals at the resort, and although pricey at times, the food was always good. The pool bar manager( Vladimir) was exceptionally friendly and helpful. He and his staff were just great. The manager at the restaurant near the pool and ocean( my apologies, I forget both names) was also very good. We brought a bunch of fish back from a fishing excursion and they cooked it up for us. The property itself is expansive. The pool is huge, and the beach is scenic and can be walked up and down the coast for several miles at low tide. We walked the roads outside of the property that access the residential areas and the golf course. There are several routes that you can take with varying distances. Each walk we were able to observe many species of birds, and each time we saw different groups of monkeys. My only regret was that I didn’t get to play the golf course. There are also mountain bike to use, but we were too busy walking to use the bikes. Anyway, we look forward to going back, it was a great experience for us.

    Tranquility with a splash of adventure!

    Reviewed by aber1202() on Oct 29, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Costa Rica is beautiful and I recommend exploring if possible, but at the J.W, you have everything you need. The staff and service is fantastic with everyone smiling and willing to help. The room and amenities are all stellar! Clean and comfortable. There are activities to do throughout the day at the resort. We took a mixology class, made Gallo Pinto in our culinary class, rented surfboards, roasted marshmellows on the beach and had a cocktail hour at the Azul Bar. We went during low season so there weren't that many people there, which was nice because it felt like we had the resort to ourselves. My Spanish is a bit rusty, so it was nice that most people spoke English when I fell short. In addition, we had a great ATV/snorkel excursion with Pininos Adventures. This was separate from the resort, but a great compliment to our stay. Carlos picked us up at the resort, fitted us with helmets and ATVs, where we went on a journey through neighborhoods and jungles and ended up at a secluded beach. We went snorkeling for about 45 minutes and finished the journey back through the jungle. Carlos was awesome and happy to accommodate your needs. It was nice that it was just the 2 of us. I highly recommend the J.W.! Nice beaches around, about a 20 minute ride to Tamarindo and other surrounding beaches. Sunsets are unreal!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5