Pueblo Bonito Mazatlan Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    What to expect (based on 2123 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent stay

    Reviewed by hvfaithana(Norco, California) on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent stay will definitely be staying here from now on. I’m a little ocd when it comes to cleanliness with hotels especially with COVID now but here the stay and hotel made me feel safe. Looking forward to staying here again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Kaaren schoenberg

    Reviewed by ksscws(Scottsdale, Arizona) on Nov 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were PB Mazatlan for two and a half weeks this month. They have finished the remodel and it is beautiful. I know we all liked the “old” PB but it really did need a renovation. There are some rooms with kitchens but ask before you go if you want one. All the same wonderful employees are still there and taking care of your every need. Patty is a blessing and does her best to accommodate any request. They’ve done a great job following the CDC COVID guidelines to keep everyone safe. I highly recommend your giving it another try now that construction is complete!!????

    The Best Got Better !

    Reviewed by harrye100(San Francisco, CA) on Nov 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I have been visiting PBM for many years. I was very skeptical about the proposed remodel. Last year the project was about 70% complete and I thought it was a disaster. Now, one year later, I think the make-over has been really well done. The new lobby has just opened and it really completes the new look and feel. If you stayed in one of the recently renovated rooms I am happy to report that the “leaky showers” seem to have been fixed. Also, the rudimentary WiFi is now perfectly acceptable. As always, kudos to the great staff!

    Perfect Vacation

    Reviewed by kharryna() on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Restaurants have amazing fresh food, the staff is excellent. Gonzalo Benitez from Cilantros and Paloma did an outstanding job in hosting us and going out of his way to provide excellent customer service. Very profesional and respectful and ever so helpful. He made our vacation just that much better. Will definitely recommend and be back.

    Great place for a weekend getaway

    Reviewed by Enrique G() on Nov 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The best place to stay in Mazatlan. Great people. Great service. Delicious food. All inclusive. Will come back for sure. No need to look something else. If you are coming with family, this is also a wonderful place to stay.