Hyatt Regency Merida

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1679 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Convenient and comfortable

    Reviewed by 619lukasp(Miami Beach, Florida) on Feb 03, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very pleasant experience at the Hyatt in Merida. The location is very central and close to main Paseo. The hotel is very secure and very strict with pandemic safety regulations. The staff was excellent. The rooms were standard, large and comfortable. No complaints with interior. The pool area is large and family friendly. The only complaint is with parking but understandable due to current pandemic situation. I would recommend this hotel.

    Very good hotel, location and service

    Reviewed by RamonFP1(Monterey, California) on Jan 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very good hotel, location and service. Reliable health safety measures. Very good service. More private than Fiesta Americana. In Paseo Montejo area, nicest area in Merida, at Av Colon and one block from Paseo Montejo. Walking distance to Paseo Montejo (should walk there), and other hotels (Fiesta Americana across street, Holiday Inn next door).

    Very well deserved 4 stars rating

    Reviewed by platinum_prem_travel(Zurich, Switzerland) on Dec 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed 3 nights here and actually wanted to stay more but had to switch. The room was not our style with its ceramic dark floors. The bedding however was very comfortable. The regency club is not open on the club floo due to covid. Hotel is trying something at the lobby which was a bit poorly compared to other hyatt properties from the world like Bali or UAE. Breakfast buffet selection is huge but there is a strong air of deep fried oil in the air. As Yucatán food is mostly deep fried. So we smelled like a taco afterwards which we didn't like Normally we would have given 3 stars but due to the very kind front office manager who understood our concerns and made all possible happen I give it a well deserved 4 stars rating. 5th star unfortunately not possible. The location is great and you feel safe. The swimming pool is a bit unlucky situated as mostly in the shadow of the hotel building. This hotel is for sure better than the fiesta upfront and more modern. However I saw there is an NH property at paseo 90 with a roof top pool. As I like to go with hyatt I would consider coming back although I like the NH better from its design.

    Excellent location and roomy.

    Reviewed by holagato1(Sterling, Virginia) on Dec 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Centralized location. Close to everything. ADO station is next door. Everything looked clean. Sanitizer through out the building. Room was big and had a sanitized sign. Fridge in the room was nice. Bed was super comfy! Staff are very professional. You can trust Hyatt Regency level of service. This was my second stay here. This time was too short to use their amenities. They have a bakery inside. Since Mexican bread is my favorite, I was able to buy a whole bag of pan dulce’s. :D. Xmas decoration pics are from the bakery. Forgot to take a pic of the lobby which was decorated so pretty.

    Excellent

    Reviewed by yosroz() on Dec 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent value. The hotel is centrally located. The pool was heated (not common in the city) and comes handy, especially in the evenings. The rooms in the regency club are well appointed and is worth statmying here as the buffet breakfast at the restaurant is included in lieu of the continental breakfast normally offered in the club lounge, which is closed due to the COVID-19 measures.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5