Hyatt Zilara Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4262 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Perfect honeymoon destination

    Reviewed by Kimberly B() on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Hyatt Zilara Rose Hall made for the perfect honeymoon destination. All the meals we had, including in suite dining, were delicious. Our favorite restaurants were the Jerkz Hut, Jamaican Roots at Horizons, and Urban Heatz. Andre, Ronaldo, and Mortimer crushed it at Islandz Bar and made the best pina coladas. There was always staff maintaining and improving the grounds and the property always looked beautiful and clean. Security personnel were stationed throughout the property so we always felt safe. The Z Crew were all so fun and friendly, always saying hello as they passed and checking to see if we needed anything. It made for a wonderful trip!

    Outstanding Property

    Reviewed by Rashidah J() on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at the Zilara & it was absolutely amazing. The property was very well kept. Rooms sparkling clean. I stayed in 1of the swim-up rooms & it was well worth it. Tons of dining options. And the food was actually good! Very flavorful and filling. Drinks were endless. The staff went above and beyond to be accommodating. Everyone had a smile, was very respectful and courteous. Security was super max! I have no complaints, as I thoroughly enjoyed my entire stay. I look forward to staying again soon.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Awesome Trip

    Reviewed by Russell K() on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a awesome trip! Stayed at the Hyatt Zilara with my fiancé and had the time of our life’s. The resort is awesome and the staff is super friendly and kind. From the life guards to the security that work there, this place is world class. Micardo the lifeguard was awesome and very helpful, Nicholas a security guard was another awesome person to know on the resort. The Bartenders were great too. You had Jevaun, Desmon, Mortimer and Jodi Ann who was a very nice poolside waitress. All the restaurants were great and the food was so delicious. Already miss it and need to go back ASAP!

    A great time at a great resort!!!

    Reviewed by 271elleb(Virginia) on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at the Hyatt Zilara, which is an adults only resort. It is next to the Hyatt Ziva. The resort is beautiful and the grounds are immaculate. I had a swim up suite, which is a first level suite. It has a back patio that leads into a pool that is only accessible to the suites on that row. The customer service was really great everywhere I went on the property. I enjoyed the restaurants. There is a French restaurant called Petit PariZ, where I had my favorite meal. There is also a modern asian style restaurant called FuZion which I really enjoyed. Everyday I ate jerk chicken and rice from Barefoot JerkZ, it was so good. I attended the Foam Party on the Zilara side. The dj played the best music and slowly in the course of 20 minutes it went from about 30 people in the pool to over 100. It was really fun; I had a really great time for a pool party. Then there is also evening entertainment. I only watched one show, the Michael Jackson tribute show. The guy who impersonated MJ; his dance moves are on point. I wouldn't expect a hotel resort to have someone who is that good at getting MJ's moves down. Lastly, I did go to the spa on the Ziva side ( there is spa on the beach on the Zilara side) it was nice. The only thing that I didn't enjoy was how pushy the attendants are with trying to get you to buy products. My attendant put the products up at the register when I said I would think about it and then she hovered while I was leaving the lobby to make sure I bought them. That was so uncomfortable for me that I did not go back for another service b/c I didn't want to go through that again. If you do decide to use the spa, be prepared for a hard sell on their spa products, when you're just trying to relax. It wasn't just my attendant, a relative of mine experienced the same thing (which I witnessed). Overall, I had a really great experience. I did tip the the bell men, waiters at the restaurants and people who provided drinks on the beach or at the bars and the drivers of the shuttles. I noticed a lot of people did not tip. I would ask people put themselves in that position, what if that were you? I do believe what goes around comes around.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Best vacation ever

    Reviewed by iaconon44(Monroe, New Jersey) on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved every minute of this Vacation. We were with 6 other guest and friends and not one of us had any complaints. We loved the food and accommodations,but we also found our vacation complete because of the one and only fabulous Kevon. There are no words to say how he completed our vacation. God Bless you Kevon

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

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