Jewel Grande Montego Bay Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 843 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Jewel grande 7 day stay experience

    Reviewed by O6100GBJoeF() on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just came back from a 7 night stay. It was an amazing hotel,amazing view and very nice and helpful staff. The activitys were fun and kid and family friendly. Shout out the entertainment team tafari,kiki and sha shuan. Also the fitness instructor kevin he has a very high energy cool guy and his water aerobics class is awsome. Also javar and marvin were our butlers and they were beyond amazing. Also our Tania down by the pool very very nice girl kept my family and the kids well taken care of down by the pool from food to drinks u name it.Thank you jewel grande for a awsome vacation experience in montego bay.

    Excellent!

    Reviewed by hpeter(United States) on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I just returned from a 6 night stay at this resort with my family. I give this resort 5 stars for many reasons but the main reason being the staff. From arrival to departure guests are treated like friends and family. The employees here work very hard and are the friendliest group of people anyone could ever meet. Special shout out to Sashane and the entertainers, Yaneek and the concierge, Alicia and Lenroy our butlers. There are many others I could name. The waiters and waitresses are helpful and work hard to make your stay pleasant and happy. They speak to everyone and smile all day long. Please tip them. They deserve it. I was happy to personally share this with the General Manager who is often seen walking and engaging with the staff and guests. Rooms are spacious and clean. Housekeeping does a great job. Air conditioning is cooler than needed in the rooms. The property is kept clean and immaculate with beautiful landscaping and views from every room. The food is fine, many options to choose from all day long. Drinks are great. Pools are clean and never packed. Beach is beautiful. There is plenty of space and seating daily, claim your spot with towels and no problem mon! Yah Mon. This place is highly recommended. Jamaica is beautiful!

    Family Vacation

    Reviewed by KenNoBarbie() on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Visited Jewel Grande for a full week and it was the fastest week of the summer. The service was very good and the food never disappointed either. The best part about the resort is the workers; if you talk to them enough they will make the whole vacation worthwhile. Jodi, Sashane, and Tefari all went above and beyond to make sure we were having a great time and were always entertained. They were always in very upbeat moods and always joking around and enjoying themselves. They played a large role in making this vacation one that won't be forgotten.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Family Fun In The Sun

    Reviewed by Lee_Kee350(Philadelphia, Pennsylvania) on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent the last 7 days at the Jewel Grande. We had 2 suites. My wife, my daughter and 2 nieces stayed in a 2 bedroom suite. My brother-in-law stayed in a ocean view room. Both rooms were modern and well kept. The wifi is spotty at best, but that was fine with us because the kids enjoyed all of the activities the resort had to offer. The staff was excellent. From the daily entertainment team of Tafari, Sashane and Keke, to the fitness gentlemen Kevin, each person was respectful and willing to assist. We had two excellent butlers named Marvin and Jevar. While we didnt need them much they were there whenever we called them. Nightly entertainment was a welcome treat for the family as it got the crowd to participate in various events. The food overall was good, while the Asian restaurant (which requires a reservation) is not bad, we where a little underwhelmed. The housekeeping crew and room service team also need mentioning since they were very attentive. Many mornings we just ordered room service since it was very convenient. Overall, our stay was excellent and we will definitely return here in the future.

    Amazing vacation

    Reviewed by Deandrabr() on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Jewel Grande Montego Bay was amazing. Ive been telling all my friends and family about my experience. First, our 3 bedroom ocean front suite had the best view and the rooms were amazingly clean and just like the pictures. Also our butlers Ronald & Dean, always made sure my group and I, were okay throughout our stay. The bartenders are amazing as well, Jodi, Nayon, Nadine, and a couple others, I don’t remember there names. The entertainment at night is also good. One night they had a headphone party that was really cool. There’s also fun water sports at the resort included. My group and I enjoyed the restaurants and food. However, we wished for more Jamaican cuisines. Overall, I’ll stay at jewel grande anytime I visit Jamaica.

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