Crowne Plaza Hotel Times Square Manhattan
What to expect (based on 11171 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Great experience!
Reviewed by LOVESVACATIONING(Staten Island, New York) on Mar 18, 2019
We were here overnight and was greeted by Vanessa at the front desk. She was so sweet & friendly, we knew we chose the right hotel. The room was spacious and clean. We went to the bar before dinner and had wonderful service from Keith. He was very personable, knowledgeable & great to talk to! Since we enjoyed Keith so much, instead of going to our usual pub after dinner, we returned to continue our evening with Keith. It's so nice to go to a hotel bar and receive great service and good conversation!
Individual ratings:
Rooms
Service
This place always "wows" us!
Reviewed by alharf07() on Mar 17, 2019
It is amazing how such a large city hotel can make u feel welcome and special...from front desk check in (thank u Beverly) to bellman, breakfast restaurant servers (Talout?) and the fantastic bartenders, Martin, Phil and Jason. The service is truly exceptional and it shows management has got it right. The room was very clean and comfortable, our wine and cheese order done up very classy. Thank you for giving us another memorable experience at the Crown. I am an IHG Platinum member and this hotel makes me thankful that I am!
"Outstanding Service, Great Location"
Reviewed by Beverly C() on Mar 17, 2019
Visitng NYC for a sporting tournament at Madsion Square Garden and to attend the theatre. Victoria M. at the front desk was awesome in resolving a reservation issue at check in. Excellent service! Our room was well appointed, immaculate and beds comfortable. Location is central to theatres and within walking distance to the Garden. With all the excitement of TimesSquare. We had breakfast at the hotel; food was good and price comparable for city and size of buffet. The lounge was a great place to meet for drinks. We plan on returning.
Individual ratings:
Location
Service
Value
Best location. Awesome Staff
Reviewed by Raag78(Rowlett, Texas) on Mar 16, 2019
Excellent Front desk staff. We requested corner room upgrade, which worth every penny and loved the view. Whenever we asked for anything it was delivered to our room within minutes. We tried room service one time only, food was fresh and tasty. Rooms and rest rooms were clean.
Surprisingly Good
Reviewed by John P(London, United Kingdom) on Mar 16, 2019
Quiet expensive including meal costs but for a large hotel the staff were great and the overall efficiency good. The rooms were of a good size. No water or fridge in room though. Well located. Absolutely fine.
Individual ratings:
Cleanliness
Service
Value
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