Holiday Inn Resort Orlando Suites - Waterpark reviews
2940 TripAdvisor reviews
Enjoy our trip
Michelle S on Mar 23, 2024
I like that text customer service... When I text you always responded. My children really loves the pool and the water park.. I would booked another trip... I really enjoyed yourself. Thank you for your excellent customer service you showed.
This year was not as good as last year
Ashley P on Mar 23, 2024
We came back this year because we had a great experience last year. The experience was not as good this year. On site food is expensive. Staff was rude and pool and slide rules were not enforced. Check in line was extremely long and took a long time. We were there for seven days, and only asked for one day of housekeeping. During the housekeeping we weren’t even given more toilet paper, and the trashes were not emptied. Our shower did not have hot water for the first half of our trip either.
Good for a quick getaway.
Deedra W on Mar 22, 2024
Overall the stay wasn’t bad. Unfortunately we were shorten some items in the room. Not enough toilet paper, wash clothes, and no hand soap. I had to call a few times back to back after my son wasn’t feeling well and didn’t receive the correct size sheets for the bedding.
A great vacation
Deondra B on Mar 22, 2024
Ebonee was a great employee.She had good customer service and great communication skills She served us ice cream in the market place. Never once gave us a hard time and was very patient with us. Definitely will be coming back again soon because of the experience!
Great Spring Break Experience
Christine D on Mar 22, 2024
Our Spring Break at the resort in Orlando was fantastic! The place was immaculately clean, the staff were incredibly friendly and helpful. The kids had a blast playing in the pool and water park all day long. My sons particularly loved the basketball court and spent hours practicing their shots. It was a perfect family getaway with endless fun activities for everyone to enjoy. Highly recommend this resort for a memorable vacation experience!