Universal's Loews Sapphire Falls Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5223 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Positive Resort Experience

    Reviewed by DontTrustDecaf() on Nov 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nice hotel. The staff there was great. I want to especially thank the young man at bell, Jonathan. He was courteous and patient, helping me with my scooter. I really appreciate places with good staffing like that.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-4

    LSF

    Reviewed by mler2019() on Nov 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great experience with employees. They were professional and friendly at all times and this stems from the cleaning room personnel, front desk, luggage assistance, & and business center. It is a truly remarkable hotel that provides convenience to parks and anything needed.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Business/Pleasure Trip

    Reviewed by scavalier2019() on Nov 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hotel was very nice. Located in an excellent proximity to the Universal Parks and Citywalk. Water taxi to and from the Parks was very convenient. The restaurants in the hotel had great service and great food. I would definitely stay here again. Two thumbs up!!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    Guest Nightmare

    Reviewed by Carl S() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Business center" when the guest needs to copy or print or scan the starting rate $7.99 on up plus each page staff never advise guest business center own by 3rd party company this is not good for the property.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    Birthday get away

    Reviewed by josepette82local(Melbourne, Florida) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We chose to stay on location because the price made it a value for us. Why pay a little bit less to stay off site if you can get the full universal experience for a tad more? The boat trip saves about .5 mile of walking and at the end of the day, boy does that help we went for my birthday and Christmas was just starting to be set up. We will be back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5