All inclusive

VH Gran Ventana Beach Resort

Puerto Plata 4.0

Overview

This hotel has a great feel as soon as you step in the lobby with stunning views that truly defines the Gran Ventana meaning Big Window. Then you feel the vibe of the resort. The views, the vibe; you know you are going to have a great holiday.

Check in

3 p.m.

Check out

1 p.m.

Rooms

506

Rooms

Superior Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Junior Suite
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Superior Room Premium
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room Premium
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Premium Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Concierge services exclusively for Royal and Premium package guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Fruit basket in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Daily turn down service including chocolate Kisses
  • Platinum bracelet and personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Superior Room Royal
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room Royal
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Royal Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Private check-in
  • Concierge services exclusively for Royal and Premium packages guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Unlimited number of dinners at the à la carte restaurants
  • Mini bar (in-room bar) welcome package
  • Complimentary in-room safe
  • Room service from 7 a.m. until 11 p.m.
  • Fruit basket in room on arrival
  • Welcome gift in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Bathrobes provided
  • Daily turn down service
  • Black bracelet and black personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Amenities


Location

Address
Playa Dorada, Puerto Plata, Dominican Republic
17 km from POP airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Another great week in the sun

wileaw (Bay of Fundy & Annapolis Valley of Nova Scotia, Canada) on Apr 12, 2024

This is our 2nd trip to GV and we'll be back again. We also just go basic, no vip or upgrades and have always enjoyed ourselves. Things we love : The size of the resort, it is nice and compact. The beach (including the reef with fish), so beautiful. Bring water shoes for around the reef (urchins and sharp stones). The food, pretty good variety and quality for the size of the resort. Beautiful, well kept grounds. The friendly staff, they really make your vacation happen. Nicholas at the remote beach bar is fantastic ! I would say the resort is not perfect though. Pools are small and if you need evening entertainment later, most of shows/events close up early. This could be problematic for some travellers, but for us it is a non issue

TripAdvisor users rated this property 3 out of 5

Decent all-inclusive resort

Wander42115825776 (Hershey, Pennsylvania) on Apr 11, 2024

PRINT OUT OR SCREEN SHOT YOUR HEALTH PAPERS (incl QR Code)! Wifi in airport is bad, can't get in without these! -Resort WiFi - Pretty bad. Some spots you could get it, some you couldn’t. My room was fine but the other room we rented had no WiFi, even with the router showing a signal. After the second day, the internet went out of my room (ergo no smart TV) and came on in the original room. Day 3 we still didn’t have internet or tv, but we were able to hop on the the next room’s wifi. They came and fixed our router the day we left. -Rooms - we stayed in the Saona section near the pool and the rooms were clean, spacious and had a nice balcony/lanai. Bathroom was a good size and the a/c and ceiling fans worked. One room tended to feel a little damp but the other room was fine. Beds are pretty hard. After the second night it started to get kind of uncomfortable. There is only one usable outlet in the entire room (besides bathroom) so be sure to pack portable chargers. -Housekeeping - kept rooms clean but there was no real set schedule to their cleaning and a few times we had to call for towels. When we checked in we had 4 towels, 2 hand towels and one washcloth. Days after that we didn’t have consistent towel service. -Mini bar - “stocked” is kind of a blanket term in that they technically put things in it each day but mostly they just put water in mine. -Royal supreme / superior upgrade is worth it if only for the airport to/from transport. But also because of the dedicated resort specialist, the Vintage Club (cozy bar for select guests, very intimate and excellent staff). Doesn’t appear to give you a room upgrade but our rooms were fine. Private areas on the beach were plentiful for the upgrade but go early if you want the beach bed. There are a lot of peddlers on the beach but they aren’t pushy. -FOOD- -Octopus - Fantastic service but ok food. Mofongo appetizer was delicious. Venezuelan tequenos were basically tiny fried mozzarella sticks with marinara (which both of my kids enjoyed). Chicken and plantain crepes were just ok. 3 of us ordered sea bass in saffron sauce, one ordered chicken curry. Only one was really pleased with his meal. Sea-bass tasted fishy and not in a good way. Desserts were pretty good. If you want an early table, get your reservations right at 8am. -Buffet for dinner - good selection, some hits and some misses but the staff does a great job not allowing anything to go empty. -Ocean Grill - lunch buffet. Just ok. Had fish (was Good Friday), burgers, hotdogs, pizza and MYO nachos with chili. Small salad bar. Drink service was right outside the open air restaurant. They will deliver a pizza to you on the beach though so that was good!! -Ocean grill - dinner. Pretty good, fried fish appetizer was good. Surf & turf dinner was good although the shrimp was meh. Quesadilla appetizer was just ok, chicken fajita dinner was good. Dessert was about the same as anywhere else. -Sapore di mare - best dinner we had. Service was very slow compared to the other restaurants but the food was good and service was friendly. Had chicken Alfredo, tournedos Roquefort and pork scallopini. Antipasti, caprese, mozz sticks and pasta e oili for appetizers. Chocolate cheese cake and pineapple cake for dessert -Smoking was all over the resort but not in an obnoxious way. Smokers were very discreet. There are ashtrays everywhere outside that the staff kept up

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