Hard Rock Hotel Vallarta reviews
11124 TripAdvisor reviews
Frida at Puerto Vallarta
Debbie B (Wellandport, Canada) on Mar 23, 2024
Went to Frida had the best experience. Our server Lulu and Imelda served us a delicious dinner and dessert topped with a specialty coffee that included a fire showm will definitely be back for another dinner!! Loved the special drink as well - mango margaritas!!
A wonderful experience! Nobody wanted to leave.
Jaime F on Mar 22, 2024
This was our favorite stay and we will return at some point. We traveled every year prior to covid and are just getting back into it. We had our 2 sons (23, 18) and my parents. The 4 of us had the Presidential Suite and my parents had a regular room. All rooms faced the ocean and had great sunset views. We could watch the shows from our balcony. It was our first with butlers (Gerardo, Francisco, Uri) and they were so helpful. I want them at every stay now. Berny from the pool was awesome! He rounded every day and was easy to talk with and very knowledgeable. And thank you Silvia for the Rythm of the Night suggestion! That was everyone's favorite thing to do.
Very accomodating, excellent service
Gabe F on Mar 20, 2024
Limited vegan selection, but what they have is excellent! Our servers Jasmin, Fernando, and Daniel were attentive and polite. The chefs Cesar and Marek made delicious food. The guac is freshly made at the table and is out of this world! Will be coming here again!
Destination wedding success
Morgan G on Mar 19, 2024
We had our wedding at this resort January 2024 and all in all I would totally recommend. the bed was comfortable their beach is gorgeous they had good seating by the pool and the food and drinks were incredible. the resort was clean and staff was so friendly and helpful. I will say that it was hard to do a la carte dinners when we went out as a group bigger than 6 they really struggled to get all our food out together but the food they brought out was amazing. the wedding team was good to work with and made planning a wedding from another country as easy as could be expected. They really did bring my wedding dreams to life and decorated the reception area beautifully. Vendors do cost more than I would have paid in Alberta Canada and I wish I had been prewarned when I started wedding planning; but all the vendors from their in house salon to the DJ company and JJ studio photos worked really hard to give me the wedding I was picturing. I am still waiting back for my final edited photos from JJ studio but the preview gallery Jocelyn sent me is beautiful she did a great job making my husband who is very camera shy as comfortable as he could in photos and she was very swift and professional in getting through my very long list of group photos so guests didn't need to stand around watching photos for too long. Their was a bit of a mix-up with the number of photos in my JJ studio package but Jocelyn and Jennifer made it right in the end and I can't wait to get my pictures. the previews really do look like they are out of a magazine. Overall I think that the hard rock as well as all the vendors are working really hard to make guests stay the best experience they can. I was really pleased with our wedding, honeymoon and vacation and most of the guests were also speaking very highly of the hotel and their experiences.
Restaurant Frida: Great celiac friendly food, service and a bonus show.
Beetlenut (Nanaimo, B.C., Canada) on Mar 19, 2024
Outstanding food and service for our large group, including a gluten allergy. Jazmin, Jorge and Ime were absolutely amazing and very accommodating. Alondra kept everything running smoothly and Chefs Cesar and Marek created fabulous dishes. The food was beautifully presented and incredibly tasty! Jasmine finished off our meal with a coffee fire show. Really great way to end another day in paradise