Villa del Palmar Beach Resort & Spa Puerto Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 4651 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best 2 weeks ever!

    Reviewed by RobYuma(Yuma, Arizona) on Oct 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The entire staff here is 5 star, we had the best service at all venues we used. Restaurants had enough choices to keep us happy. This is one of their first properties and is smaller, but this made for a friendlier atmosphere. We had a handicap room and while not being full ADA it was very adequate. Our room was well maintained by our staff. Right on the beach. Nice pools and the spa services with Sabrina and Samantha, Vidi and the rest of the staff. Iris Marcela Luna the Club Manager was the greatest along with the Concierge Lupita always so helpful and other girls. And can't give a shout out to Rubi at the Market restaurant. You can't go wrong here...

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Vacation inspite of Pandemic

    Reviewed by IWantToSeeTheEarth(United States) on Oct 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great time, and made the most of it inspite of the Pandemic situation. The staff were all nice, courteous, and helpful. We had a little problem with the room that it leaked on the ceiling, but the staff from front desk (Humberto and David) tried to help us right away and gave us a different room. That, is Customer Service! We had All Inclusive plan. The food were good! I enjoyed it very much. The drinks, tasted good, but the alcohol content was far less than what I expected. Shout out to F& B manager, Alberto. Our restaurant servers- Etelvina, Celestino, Erik, and many more that I can’t remember all their names, thank you for good service. We got a pleasant surprise from the staff for our Anniversary. I really loved that! To all Staff, thank you for being there, inspite of the Pandemic. Overall, we had a very good experience. We will come back!

    5 stars

    Reviewed by Hahalaaa() on Oct 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    5 star excellent service, member service I met Lupita from members, Luis and Mago from concierge amazing guys, all in general good...Iris and all staff we’ll be back as soon as possible , thanks to everybody

    Amazing HoneyMoon

    Reviewed by 88marshallb() on Oct 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was an amazing last minute honeymoon for me and my beautiful wife! Martin was great when we arrived and helped us get settled in and set us up with some great activities! Martin was extremely polite not at all pushy and guided us through the resort and made things perfectly clear. Carlos was also an amazing guide! He helped us to our room with our bags told us the best times for use of pool and even some tips around the city. The. He stored our belongings on our last day in a safe location so we were able to explore some more and enjoy our last day! All and all my wife and I had an amazing trip and it was made possible by all the employees at Villa Del Palmar!

    Beautiful honeymoon

    Reviewed by sssherzada() on Oct 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the villa palmar en el centro and the stay was so amazing and relaxing. My husband and I chose a last minute booking for our honeymoon with them and we are very pleased. They took care of all our needs, treated us with great respect and spectacular service. Martin from concierge greeted us and took care of us on our trip. Carlos helped us with all our bags and even stored them when we decided to go to the mall a couple hours before our flight. All in all a beautiful trip!