Impressive Premium Resorts & Spas Punta Cana

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 787 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Feels Like Home

    Reviewed by ginniepink() on May 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is absolute paradise! From the second you walk in you're impressed, hence the name Impressive Punta Cana. The water is beautiful and your room is always clean. At night, the music in the lobby is so fun! Make sure to dance with Betances, take an aerobics class at the pool with Tsunami, and dance with King Kong. Those three men made the whole trip for me!! They sat with me and talked to me and made me feel welcome, like I was family. I wish I could stay longer just to be with them more, I will miss them the most. The restaurant staff is very prompt, the drinks are amazing, and the entire campus is beautiful. I will be coming here again!

    Amazing Resort

    Reviewed by cezannec2021() on May 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment me and my family arrived, all the staff made us feel like royalty. The staff treated us like family and everything was made so easy for us. The best part of the trip was spending time with the entertainment staff. (Amauri, Betances and Daniel) They are some of the most amazing and entertaining people I’ve had a chance to spend time with, they made our stay 100 times more fun. The food staff was amazing as well and everywhere we went to eat they made us feel so welcome and made our time very enjoyable. 100% plan on coming back as soon as possible.

    Excellent!

    Reviewed by Simona A(Pitesti, Romania) on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I chose Punta Cana again this year, after I canceled last year. Good luck with the new air plane charters departing from Bucharest. For 50 euros I chose extra leg and in 11 hours I arrived in paradise! The trip was tiring, but the crew was ok. However, it can be seen that it is a charter. No information. No TV on board, everything expensive and very expensive. Anyway, congratulations to me for buying the extra leg places! The Impressive Hotel is ok. I arrived in about 1 hour from airport and with 20 USD in my passport I changed from the Standard room to PREMIUM. What does Premium mean? A huge room, 24 hour room service, private beach, private beach bar, personal assistant for booking the 5 restaurants or other issues. That's why I recommend Premium. The private beach is next to the boys from sports activities, another advantage for kayaking, parachuting, boating, etc. There are professionals : Juan , Jose and Edwin . Very good team ! The staff in the complex is poor. That's why with a little $ 1 attention you will get all the attention in the world. With $ 5 at the main restaurant, you're friends with the staff for a lifetime. The hotel is clean , water is bleu and clean and food ok.

    Great vacation

    Reviewed by caribbeanlover7718(Kenosha, Wisconsin) on May 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I stayed here April 13-23, 2021. Overall, it was a great time. Our first few hour’s kind of went south, but from there it was on the up and up! Check in was pretty fast, upgraded us ( at a cost) to ocean view room. What did not go so well the first day was after checking in and having bags taken to our room, we decided to get food/drink at 230pm. Walking from our room to the dining area we were bombarded by local vendors in the resort (Tuesdays) trying to see us their trinkets. This is fine, however, the amount of them and their almost relentlessness was a bit overwhelming when two people are hungry and thirsty. The path was lined with about a half dozen of them. VERY nice people, not rude, just annoying. By the next Tuesday we found a path to the front that avoided the "salesmen". Might I suggest the same. Dinner that evening took a few hours from arrival to departure, food took 2 hours to receive., I do not know why, but something seemed to be going on in the back of the house to indicate stress throughout the dining area that night. When food arrived (steak) it was PERFECT! My husband and I decided not to complain, as the workers work their tails off and are always polite. Its not always fair to hold all experiences to a US standard of dining. We were just thankful to be there. The rest of our time there was fantastic!! with the exception of a couple families pulling up pool loungers directly next to us while we were sleeping, with their 6 kids and giant speaker. There is already music playing at a reasonable level throughout the beach and pool areas, why they insisted on playing OVER that, I do not know. But they woke me up 2 days in a row and thoroughly disrupted an otherwise calm, quiet adult like environment in the premium pool area. Management seemed to not care at all, maybe didn’t notice?? The PROS to this place~ minor complaints I have/had did not wreck our vacation. The staff, I CANNOT say enough great things!! especially the pool and evening entertainment men. Great personalities, engaging, professional and friendly!! They must work 16-18 hours a day, they deserve the credit I am giving them!! "King Kong" and his "sidekicks" who's name I did not catch by far, made our vacation perfect!! his "sexy aerobics, merengue and salsa dancing lessons kept me laughing and entertained all 2 weeks! to his manager: please give these men a well-deserved day or 2 off! Nightly entertainment was wonderful! Covid kept it to DJ, dancing and karaoke but do not be disappointed, it was beyond better than anything I am subjected to in the US! Food was great, we had one "not so good" meal, tough meat (steak) in Japanese restaurant, not the chefs fault! Its Dominican cuisine, it’s going to be different, but appreciate that!! the juices... so fresh and tasty! plenty of variety in main buffet. omelet bar was our favorite as was the made to order pasta. Drinks were all loaded with booze, no we also could not catch a buzz, I will never know why, but this happens every time I travel. Italian restaurant and the grill, even the pizza snack bar provided tasty food every day! a bit of advice, take your own travel mugs, have bar fill them.. saves your trips to the bar so often-drinks stay cold! premium coffee shop and bar was one of our favorite spots, thank you for beautiful morning cappuccino’s and double espresso's! Premium- yes, it’s worth it. Take the time to read what extra stuff they offer and utilize it! daily hydro spa is nice, we used it primarily because we wanted to relax in a HOT tub. The one thing we were really looking forward to. The ones by the pool are the same temperature ad the pool??? why?? the one in the spa is hot enough to boil any human alive. 124 degrees is TOO hot to even dip toes in. I never did ask why. Rest of pools were lovely! Premium pool is fantastic!! no one there, quiet, and warm water! Would be better if bars and restaurants were open on that side. I feel the travel agents that were there same time as us are the only reason they opened the swim up bar on premium side. Thank YOU by the way! that made our week! Beach is beautiful and well maintained. Plenty of shade or sun as well as seating. Room/Grounds~ the landscaping is absolutely well maintained and beautiful! one of the best I have seen! Our room was great! We stayed in beachside villa, ocean view. Not a bad way to wake up and lovely breeze 24/7. Housekeepers were wonderful! Room service was delicious!! Put it to use! Concierge personnel was knowledgeable and polite! Bartenders were on top of things, and great!! Shout out to Juan at the back premium bar, you made our days over there! Not a single staff member I encountered did not genuinely seem to LOVE their job. Argenis (spelling) our server most days, was WONDERFUL! We cannot wait to see you again! covid protocols were safe, clean and to US standards! covid testingon site too. While your there, take some time to genuinely appreciate the countryside, take a tour/excursion and visit this country, its beautiful, humbling and a must see! All in all, would we return?? without hesitation YES! And we will soon! Thank you Impressive for a wonderful, relaxing stay!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    This was a trip to remember

    Reviewed by marco0428(Miami, Florida) on May 01, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The employees, their kindness and the well wishes from each of them was enough to make me happy during my birthday celebration. the resorts rooms are very beautiful very comfortable and spacious And clean thanks to Rigoberto who made sure all of our rooms were always top notch. They have a very good variety of delicious food, and what made it better was the attention from the restaurant staff specially David and Jonathan. We spent a lot of our night time at the lobby bar since a lot of the stuff closes at 6:00PM which is a bummer but Melissa and Yosi from the Lobby bar made everything better always making sure we had drinks in our hands and the party going. the beach is very beautiful and it is well located despite the fact that sometimes there was seaweed. the animation team is very good. especially tsunami always keeping us entertained kind of a bummer that we couldn't say goodbye to him Why didn't you go to work? Truly made our boring afternoons not boring at all. By the way If you’re in a mood to dance he’s the ones to go to. The only upside down part is since it is a new hotel a lot of the things are closed and pools and bars close at 6 excluding the lobby. But I will for sure return to this resort mainly because we loved the attention from the staff, again thank you so much, David,Jonathan,Tsunami,Melissa,Yosi,Rigobertoand everyone else I couldn’t get their names for making this trip one to remember and making it feel like home away from home.