Majestic Mirage Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5849 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Girls trip 2019

    Reviewed by Spoiledcarolinagirl() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my second time to the majestic but some of the ladies first time. We were originally booked at the Elegance but due to all the media they significantly dropped their capacity so they wisely used this time to do renovations. We were moved to the Majestic Mirage right next door. It was just as beautiful with the most loving people. We had a group of 6 women with age range of 34-51. Everyone enjoyed themselves including me at 6 months pregnant. The angel that made our trip so special was our butler Licda Yenny (Jenny) Valdez Mercado. ABSOLUTELY LOVE HER?????? Another jewel was our spa specialist Aria. I had the pleasure of having her on my first visit and her smile was just as bright. If you do any excursions book a spa day with sauna the next day. It will be the best $20 you ever spend.

    Amazing resort

    Reviewed by telle e() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort was incredible. Although most of the front desk staff understood barely any English and didn't seem to send help when asked, our butler Jesus came to the rescue when needed. He was amazing, and just made our whole trip stress free and relaxing. Couldn't have asked for a better person to take care of us while we were there. The other staff and bartenders were very friendly and very happy ( except the pool bartender Damitrio) he seemed irritated to be there. There are no words to describe the food,so many selections and just delicious. Enjoyed it very much. We will definitely be going back ??

    Stay at Majestic Mirage October 2019

    Reviewed by Tarheelborn68() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We absolutely loved our stay. Two thumbs up! Great staff... and when I say great thats and understatement! This is some of the most generous group of people and they call you their family ??. When we arrived it was so welcoming with a nice smelling wet towels for your hands then followed by what to drink. That's when we meet out butleR. HECTOR. Hector was always such a pleasure to assist us with any questions, Reservations and recommendations on what is the best to do for that day. He messaged us or found us at breakfast even on the beach just to check if we were good or need anything. Oh and one day we opened the room door floor covered in rose petals and a hot tub full of bubbles running in the balcony awaiting us. Such a great guy! The breakfast crew Super Daro, Super Jandy, Ricardo, Nonemi, Aurelio and Jonathan (the best espresso maker...this crew you can find through the day at all the restaurants. If you're blessed to have this crew you will so catered to. Our room was always cleaned and kept well. When we arrived the room strong mildew smell. But remember this is a very high humidity place. Our butler Hector was quickbto offer us a dehumidifier to help with that throughout the stay and sprayed our room with a great smell room refresher... That was a great save! Now to the beach... GREAT beach! The best feeling warm bath water without the seaweed problem. We took a float with us which was so nice to have there and the pool. Nelson and Jesus were wonderful. Those guys are wonderful always has a seat with towels waiting on us everyday once they knew we came every morning. They are such great guys running all day to serve with a smile. So in all if you are looking for a great place to stay that you feel safe and family like this is the place!! If they meet you once next time it's as if they've know you their entire life. The grounds are so well kept and clean... just so beautiful! Not one bad review from us other than nine days was too short?? thanks to all for a great stay! So relaxed now need to start planning our next stay.

    Amazing!

    Reviewed by Colleenoshea() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort was beyond our expectations. We originally booked for a generic king bedroom at the elegance but we were notified via email we were moved to the mirage to a suite with a complimentary butler. Amarante, our butler, was absolutely amazing! He was very accommodating. Offered to prepare a romantic jacuzzi bath in our room and remained available at all times that we needed him. We accidentally locked our safe and I contacted him regarding this issue and we had an IT tech at our hotel room within 15 minutes. 10 gold stars for Amarante!!! The pool area was very clean and the bartenders were so friendly and quick to make any drink you wanted. We were very impressed. The beach was also very nice, an abundance of cabanas and lounge chairs for everyone and the water was super clean and beautiful. The food was good. The skirt steak at the steakhouse was my favorite! The resort was modern with beautiful marble and granite floors and walls, very grand feeling. It kept its tropical feeling with a lot of foliage and straw hut roofs for umbrellas and so many palm trees. It was breath taking, honestly.

    Best concierge

    Reviewed by ljom25() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Juan Bernardo in the Pool area is te best!!! During our stay he was always very careful with us and every body in the pool area. He was very respectful with our stuff. He always brought dry towels for us.