Now Onyx Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5890 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Thanksgiving Get Away - Safe in COVID

    Reviewed by jennmo1(Littleton, Colorado) on Dec 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We arrived at Punta Cana NOW ONYX the day it reopened for guests. The rooms were cleaned to a new 3rd party audited COVID standard. The rooms also have upgraded air filtration systems. Staff is regularly tested. We stayed in the preferred junior swim out suites. Everything was gorgeous. The room, the private pool, the view. Javier and Nelie at the preferred club adults only bar were amazing. They wore masks all the team - in the heat of the day - and their eyes smiled with incredible warmth and care. We took advantage of sun and shade in beach cabanas and in the chairs that have shaded palm coverings. We enjoyed the complimentary water sports - boogie boards and a catamaran sail. The beach was amazing - great for long walks. Felix was our concierge and made reservations for us at times when the dining areas were less full. He also reserved cabanas for us and helped us with our transportation. Always going above and beyond. The water park was a blast for our teenage girls. They enjoyed the variety of the beach and water park time. Outdoor eating was a great option too. Only once did we feel like an indoor dining area was a little too full for our liking. So we moved to outdoor. You can have a fun and COVID safe travel experience. Tested negative upon our return and are back to work. So refreshing!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best Vacation

    Reviewed by N9652VVajm(Kitchener, Canada) on Dec 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hands down the best vacation I’ve had. Wasn’t sure what it would be like during Covid but the resort surpassed everyone of my expectations. Very clean and protocols followed everywhere by every staff member. At no point did I feel uncomfortable with anything. The resort was very quiet which was to be expected. Service levels were a 10/10. Nelis, Yaison, and the staff at the preferred pool provided the best and most personalized service I’ve seen. Gabriel (Mr. G) took care of everything that was needed for my stay and went above and beyond to make sure I was looked after. Will be visiting Now Onyx again. Beautiful facilities, friendly staff and great dining.

    Great staff!

    Reviewed by husker6(Omaha) on Dec 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were originally supposed to stay at Dreams Punta Cana but upon check-in we were moved to Now Onyx. Although we weren't happy about the move, it was a blessing in disguise. We thoroughly enjoyed our time at this resort. The best part about this resort are the workers! They were so kind and friendly and made us feel right at home. A special shout out to our butler, Zorilla who took care of our every need. Also, our two favorite bartenders were Nelis in the Preferred Club and David at the Prelude bar. We looked forward to seeing them everyday! They made our trip so memorable. Definitely stay in the Preferred Club section if you can! It's beautiful and is the best section of the resort by far.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Now onyx Punta Cana

    Reviewed by T8650XWdennisp() on Dec 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great trip. The best part was having our Awesome butler Graviel Bautista. He made all our reservations and resolved any issues we had. Like getting. New hair dryer when the one in our room overheated. If you are staying in a Preferred room that has this service ask for Gravel he will take care of you.

    Mr.G

    Reviewed by Tour604088() on Dec 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful hotel,gorgeous beach.Very polite and helpful staff.Our butler was Gavriel aka Gabriel aka Mr.G and he made our stay even more special. What ever we asked he made it happen,he went above and beyond.Our room was amazing,with the private pool and hot tub. Definitely we will come back. Thank you Now Onyx.