Hotel Marina El Cid Spa & Beach Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    What to expect (based on 8633 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Third visit to Marina El Cid - Did not disappoint!

    Reviewed by tcdjmo(illinois) on Jul 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We booked a trip during spring break that was postponed due to Covid19. We rescheduled for July and spent 11 days. Four travelers - my husband and I and our two teen sons. It was outstanding. The resort is even nicer than on previous trips. We were placed in rooms on the Ventus side of the resort because they were just reopening. The Marina rooms were not opened yet, so all guests were put in Ventus. The Marina side is beautiful, Ventus is even nicer. The resort handled Covid safety well. They followed procedures carefully and we felt comfortable the whole time. The shows were really good (also better than on previous visits). They were all outside and socially distanced. We saw a great fire show, and outdoor large screen movie, and Urban Show (surprised us by being our favorite) and a prehistoric show. They even had an Elvis impersonator who was really great. The best part about this resort is the service... every staff member went above and beyond. The next part was the incredible pools. They now have pools with ocean views that are beyond stunning. The Marina side pool is still open with the jumping rock and fun daily activities. We were really stunned with how well the property has reopened. Everyone we met was having a great trip. For families with children, the kids club was open and active. Staff wore masks but didn't require kids to do so unless at meals. our kids are older and were happy in the pools and evening activities. Special treat - there is a great coffee/dessert shop on the Ventus side that stays open pretty late. evening ice cream visits. We gambled by traveling to Mexico during Covid, but really felt like it paid off for our family. Mexico is taking safety seriously. Note: Cancun bars were closed. Excursions were open on a limited basis. This was all fine for us. There is a dolphin center at the Marina (Delphinus) - we were offered $50 per person and it was fantastic. We added on a few interactions for the kids. It was a steal, but the pictures are crazy expensive afterwards ($40 per picture). Still overall a great deal and we walked over.. it was a five minute walk from the resort. The resort offer kayaks and paddle boards for free. We really enjoyed that. We hope to return. This is our favorite Cancun area resort and it keeps getting better.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Family vacation

    Reviewed by 141gannap() on Jul 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited this resort for our anniversary last September. Travelled with kids( 2,6,8) and stayed for 7 nights.Originally booked Ventus but after reading all the great reviews switched our booking to Marina el Cid and did not regret.We booked one bedroom suite at Marina( highly recommend if you are travelling with kids) but stayed the whole day on the Ventus side.Their pools were beautiful and quite.If you book Marina but plan to use Ventus facilities I recommend staying in the buildings 11 or 12 closer to Ventus. They are very conveniently located( close to Kids club,Food court and Ventus pools). We were pleasantly surprised when we walked into our room.It was decorated with rose petals and a cold bottle of champagne and chocolate covered strawberries were waiting for us. We had breakfast at the buffet and lunch and dinner at the Mercado de Dolores.The food was fresh and tasty.Not a huge variety but we never had stomach issues ( which is important to us ). Kids club was a hit or miss.Some activities never happened. Our kids stayed there about 2 hours daily.The best part was baking their own cookies and visiting dolphins at the marina. We enjoyed free canoeing. I think we were the only ones who used it during those 7 days.They have canoes,body boards,sailboats for free located at the very end of Ventus.It looks like nobody knows about them. In the afternoon kids( 6 and 8 year old) loved jumping off the cliff. They were scared but only the first 2 times. It is deep.My husband tried it too.Can be fun for kids and adults. We had a great time.I would definitely recommend this resort for families with kids and adults without children. The property is big with many pools to choose from including Adults only pool. It wasn't crowded and we had no problems getting a cabana. The only thing the resort is missing is the nice beach.The water was dark with lots of sea weed.But there is nothing the resort can do.

    El cid. Waste of time

    Reviewed by jcagua(Roma, Texas) on Jul 23, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Time share sellers....keep away. How many times do u have to say no...Then thier free outing never happens....was BS Wasted almost 3 hrs there. We left afyer they told us there was no openings for the outing.

    El cid ventus

    Reviewed by Sherpa576731() on Jul 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved oscar, miguel, and Ismael at Infinity pool adult side. Great service, drinks not watered down. Highly recommend el cid vacations, made us feel like family!! Thank you for your service!! From the shovans southern illinois

    AKAHphotography was amazing!

    Reviewed by mckenziem508() on Jul 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The photographer, Alex, did an amazing job with our family photos! I highly suggest if you are visiting this resort you take family photos with him! We have kids ages 2,9, and 13 and he was able to capture such wonderful photos of each of them! I had such a hard times choosing which photos I liked the most. I will for sure come back and use him to take our next pictures!