Hotel Xcaret Mexico reviews
12704 TripAdvisor reviews
Luxurious hotel
Happiness60014593225 on Mar 24, 2024
Amazing place to stay with good food and comfortable rooms.great hospitality.Beautiful property, extremely well kept and luxurious. The restaurant has a varied spread and the food is delicious. Specially mr kushal behaviour so good and good service in restaurant
Amazing butler help
Grace t on Mar 23, 2024
The hotel was amazing, if you like adventure with the kids it is the place to go !! Most important are the care at the hotel .we were so lucky with our butlers Errendira Gallegos and Angel arroniz who make our stay the most comfortable .they are on it to help you all day with literally Anything you need .
PARADISE !
Wander07634703953 on Mar 22, 2024
There’s nothing compared to this paradise Everyone is really nice and helpful best service ever. Clean and food is amazing, my daughters love this place (they said more than Disneyland) I was there this week for my 5th time and is never enough! Alejando Madero from “El mercado” Best waiter u can get, all of them are really good but this guy is the best ????
XCARET MEMBERSHIP PRESENTATION BUYER BEWARE
Mobile492293 on Mar 22, 2024
MEMBERSHIP BUYER-BEWARE... AFTER ATTENDING PRESENTATION MY OBSERVATIONS, FYI... WE DID NOT BUT IN 1- OVERPRICE MEMEBERSHIP-COST BENEFITS NOT THERE FOR ME, YOU GET NOTHING, ONLY HOLD A MEMBERSHIP WITH SOME EXTRAS AND OFFER SOME DISCOUNTS FROM SKY HIGH PRICING ON HOTEL BOOKINGS FOR LIMITED YEARS 2- THEY INVITE YOU TO SEE WHAT THE PROPERTY HAVES TO OFFER, OFFERING YOU XCARET PARKS AND REC-TICKETS AND A BRUNCH MEAL 3- AT MEETING THEY MENTION YOU ABOUT A SPECIAL GIFT IF YOU MATCH LAST 4 DIGITS OF ALL CREDIT CARDS YOU CARRY, I FEEL THIS IS JUST A WAY FOR THEM TO GET AN IDEA THE CREDIT CARDS YOU HAVE AVAILABLE ON YOU 4-IT COST LOTS OF TENS OF THOUSANDS OF $$$$ DOLLARS$$$$ TO BE A MEMBER AND WHEN BOOKING A RESERVATIONS AT XCARET HOTELS YOU PAY MORE 5- THE STANDARD 1.5 HOURS PRESENTATION EXTENDS WHEN YOU DONT SIGN IMMEDIATELY ON FIRST OFFERS, WELL YOU ARE PASSED ON FROM ONE SALES AGENT TO ANOTHER AND ANOTHER WITH MULTIPLE DIFFERENT OFFERS TO JOIN. THEY BRAGGED A LOT THAT THEY BEAT DISNEY FACILITIES AND OTHER SIMILARS BECAUSE OF THE 5 DIADOND STANDARD THEY HOLD... WHEN IN REALITY IT IS A COMPLETE DIFFERENT VACATION CONCEPT. SORRY PERSONAL FROM XCARET MERBERSHIP SALES.. BUT THIS IS MY OBSERVATION AND OPINION OF THE PRESENTATION
Amazing experience
DrEthept on Mar 22, 2024
The best experience ever! The customer service was amazing, lots of food options, clean rooms, everything is included including the parks and transportation to and from the airport. Always felt safe! We have now been coming 3 years in a row and have had new and exciting experiences each time