Iberostar Quetzal

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6629 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Holiday in the jungle

    Reviewed by 833lisas833(Loughborough, United Kingdom) on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I are on our last night at this fantastic hotel and we can’t leave without saying how truly lovely this hotel is, yes the rooms are a little basic but once you step outside the door, walk the jungle paths and see the wonderful array of wildlife roaming freely you can’t help but be impressed. Every day bought a new surprise or a new view to be admired. The hotel staff are what make this hotel amazing, everyone without fail has smiled and said hello, they all work so hard. Special praise for Rodrigo and Alejandro from the entertainment team for keeping us laughing and Nelly round the pool for providing us with our drinks and teaching me Spanish along the way too. The food is varied and tasty and the restaurants are definitely worth a visit. Download the Iberostar app for easy access to restaurant bookings in. Instead of waiting at guest services. Finally the hotel puts on entertainment every night, special mention to lex and the harpist in the lobby bar and then there is a big show in the theatre at 21:30, shows vary from Beatles to 1970s boogie nights to magic shows. Well worth a watch. Thanks again for a fab holiday

    Awesome waiter

    Reviewed by keoturtle(Cancun, Mexico) on Sep 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’m currently on holiday at the Quetzal and need to give a mention to Berdainho who works in the Cozumel at breakfast and lunch, he’s a brilliant waiter and a really friendly guy. He is a credit to Iberostar!

    Amazing place

    Reviewed by gio4362() on Sep 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The whole place is beautiful. From the beach to the wildlife wondering around the resort. The water is clean and clear and the staff are very friendly and helpful. The pool is a nice warm temperature and not as full this time of year. Will be coming back!

    Awesome food !!

    Reviewed by Ivett G() on Sep 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great Service. This place is not just a hotel it is also a Zoo ! Kids would love to see it every time we walked out we saw a new animal. Monkeys were the best !!! The bartenders at the aqua bar were the Best !!!! And the chefs were always checking in on us it was Great

    The best teens club

    Reviewed by Romeo H() on Sep 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The time was very nice because it was fun and yes i loved it but the time was very fast over. The best thing was waterpolo becauss you had to play in a Team and it was every time fun and had a great time.