Viva Wyndham V Samana

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1639 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Pleasant stay

    Reviewed by 712luzb(Suwanee, Georgia) on Jan 12, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My boyfriend and I stayed there for 5 days, overall a good service, nice people. Food was a little monotonous, and during the day couldn't find too many options. Also the pool was always too cold even during the day with the sun shining. Beautiful pool but couldn't enjoy it. Other than that wonderful place.

    excellent place to relax

    Reviewed by eleanor t(Montreal, Quebec) on Jan 07, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    i visited it for new years eve. my boyfriend and I loved it. beautiful hotel, very clean and organized. an excellent choice for the pandemic because you will feel save. temperature is taking in each restaurant and everything is being cleaned. service is really good. thanks to santos, aureliana and jeinine and juana the beach is beautiful and there always chairs available. the speciatly food at night is very good , a lot of choice and a lot of seafood. but need to improve the quality of the wine. i really recommend this hotel if you are looking for relaxing stay. we will return for sure

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-4

    Not really all inclusive-cold food poor service

    Reviewed by Diana O() on Dec 21, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Th resort is beautiful, very small but the beach and pool are beautiful. The staff not very friendly. There were couple of nice people but overall very rude staff. Also it’s not really all inclusive. They give you just 2 beers a day and they won’t give you anymore. Same with water, which is ridiculous. I had to call every single day more than once to get water bottles. We ended up paying the maid $20 usd to get some water and that was the only way we were able to get water. With beer not even a chance. If you want to drink you have to walk all the way to the beach to get beer or any alcohol. The food was ALWAYS COLD, we never had a warm meal. Also in the buffet there was no alcohol served. There seemed to be more staff than guests at the resort and service was very slow. We were very disappointed as this resort has many great reviews, but we had a terrible experience.

    Excellent!

    Reviewed by boxproj(Santiago de los Caballeros, Dominican Republic) on Nov 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is my second visit to this place after going 4 years ago. I can say that the hotel is still very good, the facilities, food and staff maintain their quality in all the services they offer. The atmosphere, the ambient music is designed to have a good time as a couple. The staff is very helpful and attentive to guests' needs. I want to mention the security guard of the beach who found my cell phone that was lost. Given the situation of the pandemic there are many measures: Taking the temperature at the entrance of the hotel, in restaurants and disinfectant gel. The rooms are well kept and good. I just want to say that the lighting in the hallways of the rooms needs to be improved a bit. The food was very good, the cooks and waiters are very attentive. I hope to come back soon. Thank you Viva V Samana.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    A True Paradise

    Reviewed by Sunny C() on Nov 28, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My husband and I visited Viva Wyndham for our honeymoon. Overall, we had a fun and relaxing time. Here is my detailed feedback. Pros: -Excellent value for the money -Very pretty grounds, beach and pool -Beautiful palm trees and tropical foliage. You can walk the beach for miles either way without encountering many other people and it feels like your own private island -The pictures of this resort reflect reality, a true paradise -This resort followed strict COVID-19 safety guidelines such as requiring all guests to wear masks and doing temperature checks each time guests entered common eating areas. We felt very safe at this resort considering the pandemic -Nice bar tenders in general especially Yocairy, Samy and Charlie. I also really liked Michael as a waiter in the snack bar. The brick oven pizza was always delicious in the snack bar and the pasta was a staple in the main dining area. The beds are comfortable and the rooms are clean. We enjoyed the fish and seafood dishes in the main dining room and appreciated that there were often salads and fruit plates available.The staff at the front desk satisfied all of our requests. We asked for umbrellas, face towels, and extra water which was given to us happily. The hotel also gave us a great exchange rate when we wanted to change our money from US dollars to DR pesos. Cons: -Staff speaks very limited English You have to be open minded and willing to learn a little Spanish yourself before you go, which we did. -Food was often very salty vs. flavorful and there were very limited options for vegetarians, virtually nothing for vegans. The food was hardly made with any vegetables or healthy foods. Just a lot of meat, starch and cheese. -The entertainment was just okay, mainly singers that sounded like they were doing karaoke and some of the entertainment staff was pushy, one in particular fixated on my husband. That entertainment member only talked to my husband and did not treat us as a couple even though we were on our honeymoon, which made us both uncomfortable. One of the managers was also unprofessional, spending all of her time escorting, holding hands with, wining and dining two different women instead of checking on the hotel guests.