Comfort Inn & Suites Zoo Area

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1064 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Ramos Family

    Reviewed by yvetterH1240JE() on May 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was awesome the staff was really helpful. We have a little inconvenience with the door but they got it fix right away. We just love the place. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable.

    Just Okay

    Reviewed by E5836OSbrucej() on May 17, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    A little disappointed. I've stayed at the same property in Redlands, CA and found that to be far superior to this location. Linen was old and dingy. TV was not viewable from couch. Towels were old. The property in Redlands did not charge for parking; this one does.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-3

    Family

    Reviewed by Q7589PGlorim(Hesperia, California) on May 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Pleasantly clean and efficient stay. Love the privacy of the extra room with hideabed. Close proximity to beaches, shopping and downtown is a plus. Quick check in kiosk and no contact checkout made it quick and easy.

    Not bad

    Reviewed by cristinapulido1990() on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    It was a nice hotel, good area. Many places to choose from if one was to go out to eat. Down fall is the pool never had any towels for guest the 3 days I was there. Also the parking deposit and daily parking fee was ridiculous. Other then that nice hotel.

    OK for the price

    Reviewed by GiantsFanLosAngeles(West Covina, California) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Arrived on a Wednesday evening. Got a room facing away from the freeway, 4th floor. Room was quiet. Convenient to the breakfast room, also on the same floor. Plenty of space for 2 adults and one 9 year old son. The son had his own space with a sliding glass partition, bunk beds, and a separate TV. Separate AC units for each room. The bathroom can use a little help. The shower curtain is very thin, and my son splashed a lot of water out of the tub. Some paint was peeling from the bathroom wall. Check in and out was easy. Parking was a little tight underneath the rooms. Had to pick up extra towels from the front desk, a minor inconvenience because there is no daily housekeeping right now. In the era of COVID, this stay was OK.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4