Rendezvous

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 2909 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Nice but not Wonderful

    Reviewed by Finlaysathome(Corby, United Kingdom) on May 18, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This hotel has a lot of positives but a number of things that could be improved. Starting with the good stuff....The majority of the staff are wonderful and go out of their way to make your holiday memorable, in particular Stretch, Guilford and Glen who work around the pool/beach areas and Shaun in the Champagne bar. Glen is the smiliest guy and so helpful; if he hasn’t been employee of the month yet then he certainly should be! Food isn’t bad with some decent choices on offer every night. Not fine dining but pretty good. The spa is also worth a visit. Avril is a fab therapist and my reflexology treatment was excellent. The rooms are well equipped and very comfortable. We had a garden veranda room and apart from the overgrowth of foliage outside we really liked it. Finally, I loved the lazy river area. A very innovative use of a small space alongside the spa with some little quirky areas where you will find double sun beds with a level of privacy. Not so great was the foliage I’ve mentioned above which made the room dark and we had to use lights at all times of the day and we got very little sun in the terrace, so my advice is avoid room 124 if you can! We found the restaurant and reception staff polite but not particularly friendly and there was one evening when we sat in the restaurant for 1.5 hours and were never offered drinks. Not the best service. On our last day we chose not to ask for an extension on our check out time as it stated $53 US dollars in the room information but the check out letter from the hotel increased this to something like $105 US and we were advised there were changing facilities in the gym which we thought would be fine in any case. Well it wasn’t fine. The lockers are exceptionally small - handbag size with nowhere to hang your clothes - and there is no air conditioning which meant within minutes of coming out of the shower you felt like you needed to go back in again. The hotel really needs to sort this out. Also the hotel is next to the airport and I found the noise disturbing so if you are looking for complete peace and quiet you won’t find it here. My final comment is we have stayed at the BodyHoliday a number of times and it is the sister hotel to this one. When we visit the island next time we will be going there again. It has much better facilities, a private beach, much more comfortable decking furniture no planes taking off right next to you. I just feel overall is the better hotel.

    Special birthday

    Reviewed by simonlowe69(Dudley, United Kingdom) on May 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This place is paradise from start to end ( 14nights) we were waited on all the time and nothing is too much trouble for any of the staff a special mention to GIO and NISA the beach babes who look after you from early morning to late afternoon The waiting staff in all restaurants are also helpful and polite too a special mention to Ranford Gilford Denton and Glynn also Tasha the pool bar staff xx we don’t normally say we would return to a place but this is on our list for the future I would have given this 5 stars but as in previous reviews I think it’s in need of some updating in certain areas I would also like to mention that the locals are no trouble at all on the beach and at times are very entertaining and if you feel like walking past the cemetery to the very end of the beach you can get a cold beer ( strongbow cider ) in one the bars there and sit with the locals

    Great beach location.

    Reviewed by zimmy73(london) on May 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel is located on a lovely beach with two nice pool areas , one also has small hidden areas where there are double sunbeds in the tropical bush surrounded by water. The rooms and restaurants are standard , very comfortable beds, very clean 3/4 quality you would expect in the Caribbean. Sounds a cliché however the staff are mostly excellent , (reception staff were professional and corporate). Tasha and Denzil at the beach bars deserve a mention as they were both genuinely great personalities and made our days bright, (management please note , you have employees that have great potential for development ). The hotel has great overall atmosphere and is very enjoyable in all ways.The food and drink were very good, the hotel does a good job trying to provide a varied selection with different themes, (to the complainers of the menus , its not a Michellin star restaurant ). The only thing that I didn't like was the dreaded sun bed issue ,although in fairness there was enough sunbeds, from about 7:00am guests were claiming their sunbeds with towels. I have to admit, I joined in and did the same thing as it was dog eat dog scramble. I really dislike this practice and although I know it is difficult the hotel management should monitor this practice. Rendezvous is a nice hotel in a lovely location , great staff with good food and drink. The three restaurants and two bars are very good , although the French restaurant is a little dated.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Very Nice Time at Rendezvous

    Reviewed by Fearless55195() on May 10, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We just returned from a seven-night stay at Rendezvous. Overall, we are very pleased with our vacation. The high points would be the staff, the grounds, and the meals. The staff members were exceptional, almost every one of them. Very gracious, friendly, and welcoming. The resort grounds were also very nice and very well maintained. The food was actually pretty good. A nice variety for most meals and well prepared. We personally didn't think dinner at Trysting Place was that much different than dinner at the Terrace. Not that Trysting was bad but rather that dinner at the Terrace was almost as nice. The same could be said for Malabar. More hype than substance for both places was our opinion. The resort had a good variety of activities everyday and we very much enjoyed the poolside bar and the professionalism and friendliness of the scuba shop pros. A couple of small negatives; we upgraded to a beachfront cottage but found it to be kind of old and a little rundown. Especially the bathroom. The beachfront location is nice but if we did it over we would have stayed in a luxury beachfront room instead. Also, for us, we like to go off the resort and experience the community and local restaurants. If you visit Rendezvous you should really plan on staying the entire time at the resort. Travel off to further away towns is neither cheap nor convenient and we didn't really see anything in Castries which made the trip there worthwhile. Also, our visit to the Castries market lasted all of about five minutes because of very aggressive vendors and panhandlers. Not a pleasant experience. As a side note, we booked this trip through Ruth DeMuth at TripGuy Travel (TripGuy.com). Ruth was amazing! Excellent to deal with and she provided great advice, service, and value in booking our trip. We will definately use Ruth for our next vacation.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Very Enjoyable Holiday

    Reviewed by 148sunlover(Sheffield, United Kingdom) on May 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We were very impressed on arrival. The hotel is right on the beach. We were shown promptly to our room which was on the 3rd floor the Garden rooms. The room itself was lovely well equipped and clean with a lovely view of the gardens and the wildlife. We had a Black finch that visited us every day for a snack and would be there every morning and evening when we got back from the beach. We saw lots of humming birds too which were stunning to watch when you got to see them. So beautiful so I am glad I got to see them. Some of the areas were a bit tired and needed an upgrade but sure these will be upgraded in the near future. What makes this place is the staff. Most (but not all) are fantastic. Too many to name but the ones that are happy are the best. My fave was Francis. She was a delight always with a flower in her hair what a lovely lady. They all remembered your name too. Thought the reception staff could be a bit off sometimes when you asked them a question it was a straight no and no help. That being a minor thing. The food was fabulous but as other reviews the sit down menu in the evening was the best. The breakfast and lunch was brilliant and no complaints so the evening change was very welcome. Clientele a bit on the older side when we were there. We were fine with the drinks premium doesn't bother us and we probably wouldn't notice the difference anyway. We didn't try the champagne bar it wasn't our thing thought tried the 2 other restaurants and they seemed to have the same menu as the Terrace when it was the sit down service. Overall a lovely holiday. Would recommend.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

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