Active Advisories
Starting February 9, the West section of the main pool of the Iberostar Laguna Azul will be closed with an expected reopening date of April 30, 2024..
Guests will still have access to the East section of the pool as well as the Relax pool, East pool and the Children’s pool during this time.
The Pool bar will remain open offering services all around the main pool area.
All efforts will be made to minimize impact to guests during this time.
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The elevators are out of service and are expected to be up and running again by the end of March.
Guests may be accommodated on lower floors, if requested, based on availability.
Overview
Iberostar Laguna Azul sits on the beautiful beach of Varadero and looks out upon crystal clear ocean waters. This property offers friendly staff, excellent music, amazing pools with entertainment and a wide variety of activities for the entire family.
Check in
4 p.m.
Check out
12 p.m.
Rooms
814
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Access to spa (treatments not included)
- All gratuities
- Nightly entertainment
- 24 hour room service
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
- 1 king bed, or 2 single beds
- No more than 3 guests in the room
- 1 king bed, or 2 single beds
- Maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
- 1 king bed, or 2 single beds
- No more than 6 guests in the room
- 1 king bed, or 2 single beds
- Minimum 1 adult, maximum 3 adults
- Minimum 2 children, maximum 5 children
- No more than 6 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- 2 Connecting rooms
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Premium amenities include:
- Room designed for larger families with 2 connecting rooms
- Welcome detail for kids (chocolate and balloons) and for adults (bottle of rum)
- Gift for the kids
- Mini club available until 10:00 PM
- Special minibar assortment for kids
- Only available for families with children (0 to 12 years old) and teenagers (13 years old to 17 years old)
A minimum occupancy of 4 is required for this room type
- 1 king bed, or 2 single beds
- Ocean view
- No more than 6 guests in the room
- 1 king bed, or 2 single beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Minimum 2 children, maximum 5 children
- No more than 6 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- 2 Connecting rooms
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Premium amenities include:
- Room designed for larger families with 2 connecting rooms
- Welcome detail for kids (chocolate and balloons) and for adults (bottle of rum)
- Gift for the kids
- Mini club available until 10:00 PM
- Special minibar assortment for kids
- Only available for families with children (0 to 12 years old) and teenagers (13 years old to 17 years old
- A minimum occupancy of 4 is required for this room type
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Maximum 3 adults
- No more than 3 guests in the room
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Relax Amenities Include:
- Welcome detail with priority check-in
- SPA Bonus with a 15% discount on all services
- Free access to wet areas
- Fit & Fun
- Private restaurant (breakfast and lunch only)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- No more than 3 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Relax Amenities Include:
- Welcome detail with priority check-in
- SPA Bonus with a 15% discount on all services
- Free access to wet areas
- Fit & Fun
- Private restaurant (breakfast and lunch only)
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 3 adults
- No more than 3 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Relax Amenities Include:
- Welcome detail with priority check-in
- SPA Bonus with a 15% discount on all services
- Free access to wet areas
- Fit & Fun
- Private restaurant (breakfast and lunch only)
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- Living room
- Mini fridge
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Amenities
Aerial - Resort
Aerial
Main Pool
Pool
Pool
Pool
Pool
Terrace
Buffet
Pool restaurant
Snack Bar
Fitness Centre
Location
Reviews
Worst reception ever !
Connector61353055126 (London, Canada) on Apr 12, 2024
I am not sure how resorts keep their 5 star ratings and how long for but this resort needs to be down graded until it gets it repairs and receptionists in order. The room I was allocated the first night smelt like sewage and I could not stay in it , if it wasnt for my family I would of had to sleep in the loby as they said they didn't have anything else until the following night. There were many restaurants not open and when I arrived late before 11pm I couldn't get anything to eat but a cheese or pork sandwich. The buffet was good fresh fruit , eggs and homemade bread everyday , salad wine and more. The bar in lobby was very slow , but you got served faster if you were throwing tips at them, there was only one until a few days later they opened a small cart to serve more people as it was getting busier. The beach was beautiful and well kept clean by the staff. The pools were relatively clean and wonderful to swim in, they are renovating a large part of the main pool which when finished will truly be wonderful. The staff at the restaurant and buffet were very kind and very helpful. The front desk staff need to be retrained or replaced , not very knowledgeable or helpful , very rude and incompetent. The WiFi is not worth even trying to log on we didnt mind but it would be nice to have incase of an emergency. my recommendations would be paper posters for itinerary , more restaurants available for snacks throughout the day/night. I will not return to this resort.
A classic worth a visit
sunny9876 (Riverview, Canada) on Apr 11, 2024
This beautiful Art Deco inspired hotel was obviously amazing at one time but unfortunately has deteriorated. With that said, there is effort with some maintenance being done. I heard 100 rooms had been renovated and wasn't sure if mine was one...it had been painted (badly) new hair dryer, maybe new lights and two new chairs on the private patio. A lot of lights were out in the halls and outside, but I did see the outside ones being worked on. The spa on the top level is not functional,hot tub, wet sauna,dry sauna, yoga space,water feature must have been amazing at one time. The gym up there is open with a view of the hotel and ocean, massages are available. Most elevators are not working, I was fine with this as the lobby connects to the third floor, buffet ground and I was on the second. Cigar shop, smoking lounge and a well stocked shop if you forgot anything. Four pools, three open with one being repaired wasn't a problem because the hotel wasn't at capacity, one whole section of 80 rooms plus 10 or more shut down maybe for renovations? Two hot tubs ( in addition to the spa) so no hot tubs were working. Plenty of washrooms that were clean throughout the property. Ice cream shack,snack shack not open,( ice cream available at the buffet when open) one large restaurant/bar not open. There is a VIP area, this should be open to all considering a lot of things are closed. The theatre is an impressive building and has a bar, my favourite act was a rock cover band. The a la carte restaurants were lovely with basic menus. My favourites were the Japanese and Cuban. The Italian menu was a disappointment because even with the limited food they can get I thought they could have done better ( my opinion) The buffet in the main building had a variety of foods typical for Cuba. There was fresh bread,fresh eggs, and fruit every day. The bar off the lobby offered great coffee and cappuccino. This area had a variety of musical entertainment nightly, The beach was nice with staff helping to get chairs,clean up and a couple of scheduled activities. There is a bar on the beach and snacks nearby. Nice large beach towels can be borrowed with a deposit. For the most part the staff was good, I found reception a bit of a challenge, maybe grown immune to requests, probably deal with most complaints but that is the job. Would I visit this resort again? Maybe..I appreciate the character it has, great layout and I did enjoy my vacation. It was disappointing that most water features were not working so I can only imagine how spectacular it used to be. I just wish it had been maintained better because it is a classic. If Laguna Azul management reads this please consider a daily weather forecast somewhere ( TV screen in lobby), printed activity schedules to hand out
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