Meliá Marina Varadero

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4536 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Disappointed with this resort

    Reviewed by Taz06(Toronto) on Oct 10, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I was there from September 28-October 5. I had received an email from Air Transat that 2 of the restaurants will be closed due to low season. I was ok with that, thinking there is a buffet restaurant. However the buffet restaurant was also closed!!! Resort had arranged buffet meals, however was not set very well. Food was left often outside and there were flies all over it!!! No body knew when the buffet restaurant would open (it was tomorrow, everyday). After complaining, the hotel asked us if we would like to move to another hotel - which we agreed.However we didn't as one of the staff member told us that the buffet was actually going to open the next day as there were delegates and investors were coming and things will change! Mykael from the Level was nice enough to arrange for us to eat at the Level restaurant for 1 day. Entertaining (before the delegates arrived) was practically non-exiting. Nothing to do after dinner - was very boring. We spent a lot of time at the Lobby Bar because the staff were great there! Kudos to Lezareto, Mary, Luis, Rykie and Rosa - they made our evenings wonderful!! Thank you! Buffet restaurant had a nice Marina view. I would never go back to this resort!!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-3

    3rd visit to Melia Marina

    Reviewed by NBBrowneyedgirl(Riverview, Canada) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed on the level floor and had a nice room with a beautiful marina view. Our maid was very pleasant and did a great job cleaning our room. The staff on the level floor went out of their way as usual to make our visit a great experience. Andie in the lobby bar kept our glasses full and always kept us entertained as well. It was my birthday and Yeinsy even brought a cake to celebrate with us!!! A convention with 500 guests checked in during our stay but our service and enjoyment did not suffer and remained at a high standard.

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Value

    Value-4

    Beautiful beach but that's about it

    Reviewed by globalconnexion(London, United Kingdom) on Oct 05, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel could have been anywhere to be honest and only the beach made you realise you were somewhere different. From our room we had a view of the marina, which was nice but rather busy for a resort, with large early morning groups leaving for excursions. Not much to do around Varadero but coming from Havana it was a nice welcomed relaxation spot. The restaurants, bars and snack bars were mediocre but could sometimes provided nice surprises. However, some were hardly open throughout the week, particularly the restaurant closest to the beach and booking evening meals in different restaurant was a bit of a task, often to be turned down. Staff were ok but they could spend too much time on some demanding guests whilst ignoring others (we queued for 35 mins whilst one guest decided which restaurant she wants and the staff never told her that the queue was growing longer and longer in that time). Beach was the main redeeming feature and we spent a lot of time there. Won't go back but glad we did it, Cuba still has a long way to go before it becomes a leading holiday destination but unfortunately its shortfalls attract a lot of visitors, so I doubt it would improve. It reminds me of destinations such as Mauritius, the Maldives and the Seychelles in the late 80s early 90s and it still has a long way to go before it catches up with those places.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Service

    Service-3

    I don’t recommend this place to anybody!

    Reviewed by Roja D() on Oct 03, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I was there last week of August.it was my second time in Varadero Cuba, so I didn’t have high expectation for the food! But that was too bad! The only good thing about my trip was BEACH , It is a very long walk! Its not fun walking there in the heat. Since the food was terrible, we didn’t bother to come back for lunch and stay until 5pm. Food 1 star (this 1 star is only for snack bar! ) Staff 5 start! They are really nice

    Individual ratings:

    Location

    Location-3

    Service

    Service-1

    Our stay at Melia Marina Varadero

    Reviewed by Olivia H() on Sep 29, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Rafael Mesa De Armas is a really good staff, hard working and helpful. We appreciate his service during our stay. Rafael anticipated to serve us by a warm welcome, get our table and drink ready, as well as clearing other tables quickly. We highly recognize Rafael's quality of service. He is an asset to the company.