Ocean Varadero El Patriarca

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4893 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Don’t Let The Bad Reviews Scare You

    Reviewed by INeedACubaVacation(Winnipeg, Canada) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I travelled with my husband and 6 year old boy from Nov. 7-14/19. This was my 10th trip to Cuba and we were happy with this hotel. I’d go here again if it came up at a great sale price. We were in 6211 and our maid Diannes was nothing short of amazing. Our room was kept super clean. She was so friendly. She really added to making our stay wonderful. Our mini fridge guy kept our fridge stocked and always checked to see if we needed anything. Our buffet waiters and waitresses were also exceptional. Elizabet, Mario, thank you for the wonderful service. Mike’s coffee bar made the best coffees and frozen coffee drinks. Yani who works on the adult side but whom I was fortunate enough to meet was just another great staff member. We’re more of a sit by the pool family and there was always chairs. There was a great pool guy setting umbrellas if you wanted then. We did go to the beach one day for a bit and what can I say. It’s a beautiful beach. I did see a couple of woman with a lot of red spots on her legs and back (I’m thinking sand fleas) but I think every beach I’ve been to (including D R) I’ve seen evidence of sand flea bites on people. It’s not just at this resort. I never did see any cockroaches in the restaurants like I read before and I never did see a mosquito either. We never went hungry. Great food. I bring franks hot sauce and ketchup. Made friends with (Dave and Lorna) who have been there 8 times. What great people to have met. Don’t let the small stuff ruin it for you.

    Very nice, but no 5 star

    Reviewed by GoldenHawk42(Toronto, Canada) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The rooms: fantastic! Friendly maids. Deadbolts on doors were missing so it could not be locked from inside (a chair in front did the trick). Always clean, but the bar fridge never had soft drinks and beer like it was supposed to. The beach: beautiful water and you can walk for miles, but cigarettes and seaweed all over the sand. It is difficult to get beach chairs unless you are there before 7:30am. It is almost impossible to get a hut for shade. There is no beach service so you have to walk a bit to get to the bar. There are free water sports, but they staff only work when they want to and often won't allow you to take anything out unless you give them $20 a person. Food: you won't go hungry. Fresh omlettes and juices for breakfast. Always pasta, pizza and bread when all else fails. Fresh pasta made and fresh chicken, fish and beef. Always fruit available. Eat at the buffet and not the snack bar. Snack bar is extremely disappointing. Ordered four burgers...all black on the outside and raw on the inside. Their "ham sandwich" with slices of bread and a single slice of cold ham wasn't bad if you're that hungry though. Staff: all very friendly and hard working! They speak English very well and are helpful. Public bathrooms: hit or miss. Either very clean or completely unbearable and unusable. Pool: beautiful and clean. Lots of chairs available. We did not use it often as we were at the beach, so I can't say much more. Entertainment: not as good as other resorts and staff are not as personable as I expected. The Magic Show is fantastic and is a must see! The grounds: super clean and well taken care of. Lots of tropical trees and flowers. Gardeners are always working hard. Beautiful! Beach towels: hard to exchange as there is no towel shack. You have to go without a towel until the maid exchanges it for a clean one or you find your maid. Tips: -bring bug spray and allergy pills (little black bugs you can barely see will cause hundreds of bites at night time) -bring a flashlight (there is NO light at night leaving you unable to find the sidewalks, read signs and room numbers) -bring emergency snacks if the snack bar fails you like it failed us -bring cat and dog treats. Animals are everywhere. They love attention and are all so sweet and friendly. -Jeep Safari excursion is a MUST (great price too) -if you go to Havana use the tour company "Cuba among Cubans". It's a private tour in an old fashioned far with a fantastic tour guide (fantastic price). Overall I can't complain about the trip as this was a beautiful resort, but it is definitely not what you expect at a 5 star.

    Wedding

    Reviewed by Mateo C() on Nov 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My whole family came here for a wedding and it was very beautiful and well put together. Friendly people through the whole resort. Food was great the day of the wedding and during the week. Shows were fantastic. No complaints.

    Vacation

    Reviewed by Magdalena S() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The people here are so polite and make me feel very comfortable here. The food is just amazing and there are so many options. Im so Lucky I came to this resort. The rooms are very nice. The gardens and the flowers and the lawn is so well kept up and everything is just so beautiful. Thank you for making my vacation the most amazing experience so far! ??????

    Family trip

    Reviewed by Ashton B() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful here, great service. Wonderful time. Service was great always something to do. Beach is beautiful definitely a must see. If you’ve never been here put it on your bucket list. The place I loved the most was the beach and the pool had a wonderful bar. I will definitely be back!??