Flight Swap
Flight Swap is a limited-time option for guests who can adjust their travel plans.
If you received an email about Flight Swap, you can choose to cancel your flight or switch to a different one.
As a thank you for being flexible, you’ll receive Travel Bank credits to use toward a future trip.
To receive your Travel Credit bonus, you will need a WestJet Rewards account using the same email you used to book your flight.
Don’t have an account yet?
Your options
Cancel your flight and receive the full value of your ticket, in addition to a bonus as a travel bank credit.
If you paid with credit card, Travel Bank credit, or a gift card:
Your ticket value will be returned as Travel Bank credit in your WestJet Rewards account
If you paid with WestJet points:
Your points will be returned to your WestJet Rewards account
No matter how you paid, you’ll also receive additional Travel Bank credits as a thank-you for your flexibility.
If your travel plans are flexible, you can switch to one of the flight options offered and enjoy:
Additional Travel Bank credits to use on a future trip.
What happens next
Once you confirm your cancellation:
We’ll send you a confirmation email
Your ticket value and Travel Bank credits will be added to your WestJet Rewards account
Prepaid seats and bags will be automatically refunded back to your original form of payment
Allianz Travel Insurance or Cancel for Any Reason are non-refundable.
Once you confirm your new flight:
Your itinerary will update right away
We’ll email you your new flight details
Your Travel Bank credits will be automatically added to your WestJet Rewards account
Prepaid seats and bags will be refunded to your original form of payment
Visit Manage Trips to add any seats or bags to your new flight
If you purchased Allianz Travel Insurance or Cancel for Any Reason, it will be automatically transferred to your new flight.
For full details, review Flight swap terms and conditions