The browser you are using is not supported. Please see our supported browsers.
Call wait times are high. Please only call if your flight is within 72 hours.
Some WestJet and WestJet Vacations documents are provided in a PDF format. For any accessibility assistance, we recommend downloading Adobe Reader.
Check out our most searched categories below.
Travel bank credits and refunds
Travelling with your pet
Baggage and service fees
COVID-19 travel insurance
Check in, change or cancel your flight