Accessibility questions or concerns

We’re dedicated to providing the best guest experience. If we’ve missed the mark in spite of our best efforts, and you have a complaint or concern about discrimination or the accommodations or services we provide to our guests with special needs, and we have not been able to address your concern to your satisfaction, there are several ways to let us know.

Contact us

Contact centre:
  • Toll-free: 1-888-937-8538
TTY for heading impaired:
  • Toll-free: 1-877-952-0100
Guests with disabilities experiencing difficulties accessing