Hotel

Hilton Barbados Resort

St. Michael 4.0

Overview

Hilton Barbados enjoys a prime location on the lush tropical peninsula of Needham's Point surrounded by two soft white sand beaches and pristine blue waters.

Other Fees: 9.63 usd per room/per night (includes taxes) Paid directly to the hotel.

Check in

4 p.m.

Check out

12 p.m.

Rooms

350

Rooms

Bay View Room
  • 1 king bed, or 2 double beds
  • Bay View
  • No more than 4 guests in the room
Bay View Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Safe

Ocean View Room
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Safe

Amenities


Location

Address
Needhams Point, St. Michael, BB11000, Barbados
17 km from BGI airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Samara from the front desk needs retraining

Smaher90 (Switzerland) on Apr 11, 2024

I have stayed at this hotel on several occasions over the last two years for both business and holiday. It is incomprehensible how the services are getting deteriorated. I have booked ocean view standard room from their website. When I arrive at the hotel I was told that they have run out of ocean view standard room. This is despite having a clear proof of booking including advance payment of the first night and despite being a Hilton Honors member. I was offered a reduced rate 'upgrade' to premium room with additional 40 USD per night. I have agreed out of lack of options and as I was already charged for the first night. On check out day I found out that I was locked out of my room 15 minutes before the 11:00 deadline, while I was heading to pick my packed luggage and clear out on time at 11:00. I went to the front desk to ask for extension so that I can clear the room after picking my luggage. I was at the front desk queue at 10:50 and I was only able to be attended by the front desk agent called SAMARA only at 11:10 as both agents were busy with single customers for 20 minutes. When she attended me Samara was very upset that I didn't checkout on the check out time of 11:00 as they are fully booked. I tried to explain calmly on what has happened. Instead, she has raised her voice and started uttering inappropriate words. When I said I will file a complaint as her treatment is not appropriate, she was even furious and said in a very disturbing loud voice 'I can write you my name. You can complain'. I was shocked by this treatment. Once I checked out I tried to reach the general manager or the duty manager to file a complaint on several occasions and my calls consistently been directed to answering machine. I suspect it was intentional as I mentioned to the operator that I wanted to file a complaint. I will never stay again and I will never recommend this hotel to anyone.

TripAdvisor users rated this property 3 out of 5

A great location but the hotel requires a major facelift

BusyBizTraveler (Tenafly, New Jersey) on Apr 04, 2024

Hilton Barbados requires an overall facelift as it is dated. Inside the room, the bathroom is very basic and should be adjusted to modern standards. The staff is great and is always trying to help. However, on our last day we were promised that we could check out late based on room availability (our flight back was leaving at night). When our last day came, we were told that the hotel was at full capacity even though I could book rooms online. I do not believe that what I was told was true and for that reason, I will not come back

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