Le Blanc Spa Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7042 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing Vacation

    Reviewed by Juan D() on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment you walk in you feel pampered. I have never seen better service anywhere else. The staff is always happy to help you, always smiling, always polite. The hotel, pools, beach is simply beautiful, the food is excellent all around the hotel. The rooms were spacious and all (I think have a jacuzzi tub) we had a corner suite with two balconies. I wish I could remember everyone's names but for sure I want to compliment our butlers Adriana and Israel, they had a nice, unexpected surprise for my birthday. Miguel, one of the spa butlers, was also great, always checking on us in case we needed anything. And finally Lucinda, one of the pool attendants, so much energy and charisma. I'll do a better job next time at remembering names! We will definitely go back, already planning to return next year.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Amazing in every way

    Reviewed by Lisburn48() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Staff could not do enough to take care of us, food and desserts were delicious, worth every penny. The hotel had the feel of a smaller resort with the attention to detail. Infinity pools were amazing. Loved the drinks being served on a surfboard in the water. We will return. Thank you to everyone there for our delightful visit!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Dream Vacation

    Reviewed by LorenaGus(Moreno Valley, California) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you are looking for friendly perfect service, peace and quite. You will love this place. Beautiful beach. All rooms have ocean views. Two pools. One infinity pool overlooking the ocean and one in a private setting. We had a great experience as early as arriving at the airport with a Driver waiting for us in a brand new Escalade to whisk us away to Le Blanc. Upon our arrival we checked in quickly. Then we met our concierge Angel. The name fits him well. Any questions or concerns we had were addressed without hesitation. Always cheerful and professional. The property is beautiful and immaculately kept. We entered our room and had a beautiful view of the ocean and pool. Beds are heavenly. Was extremely hard to get up as they were so comfortable ??. They provide quality hair dryers as well as flat irons for use. We met a few great bartenders. Luis made killer bumblebee shots. Rolando and Armando inside bar was very welcoming and made great drinks and gave great service. You could tell they like their jobs. Pool side was a great experience. Mariana, Dana and Armando very attentive. Carlos was ready every morning to set us up in chairs with pool towels. Lucinda was so excited to pamper guest with cucumber slices on your eyes topped with a cold towel to relax while poolside . Really loved dining at Lumiere. Loved it so much we ate there 3 times. Omar Acevedo the manager makes sure the restaurant is perfect for a pleasant dining experience. He has a wonderful staff Alejandra the hostess was very kind and made us feel very welcomed. Baldemar our waiter the first time was very knowledgeable about the menu and his English was exceptional. Presentation, taste and servings were perfect. Carlos, Azael and Roy provided wonderful service. Ate at Blanc breakfast buffet. Had many good choices to choose from Erik, Candelaria and Marco were quick to take care us. In the evening it has contemporary Mexican food selection which was also very good Roger our waiter and Erin this server were very nice and attentive. Bella restaurant was one of my favs. Loved the Duo cream soup had roasted tomato and goat cheese very flavorful.

    Anniversary

    Reviewed by Bob B(Hilton Head Island, South Carolina, United States) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I spent one of our Anniversary’s at La Blanc in Cancun. We are members of the Palace Resort group and have been to many of their properties over the years. Without a doubt, this was the most customer service oriented and top of the line of all the properties in Cancun and nearby sites. The rooms all have excellent views as every room is on the outside of a round tower. The center of the tower overlooks an atrium on ground level so their are no inside rooms. Each floor has its own butler that asks you what they can do for you both coming and going to your room. They will iron, shine shoes, run a hot tube or even set up aroma therapy at any designated time you wish to return. The food was the best of all the other properties and that is saying a lot. The beach was pristine and the main infinity pool overlooks the ocean. All of this and the customer service was exemplary and after any thank you, you could utter, the response will be ... it’s a pleasure! For us, it was truly a pleasure being at this wonderful Resort.

    Couples Getaway

    Reviewed by Mmorales133() on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Cannot say enough great things about our stay. We stayed 5 nights and I definitely regretted not booking a longer stay. These people are so polite and so hardworking. They are so patient and attentive to whatever it is you ask for and do it all with a smile. Unfortunately we spent 3 days out and about on tours so we didn’t enjoy the amenities of the hotel as much as we would of liked. The cool thing they did however was we always asked for a box lunch for our trips which they had ready every morning. Those came in handy because some tours have a long gap before a meal. Our butlers were Israel and Adriana, while both were AMAZING we mostly dealt with Adriana since her shift was in the afternoon. Cannot say enough amazing things about her. We came to celebrate my birthday and she had the room decorated when we got back from tour. She also helped my now fiancé with his proposal and I was blown away at how much effort the whole staff put into such a memorable occasion, from decorating the cabana to providing excellent service. TRUST me, I’m that person that reads everything before coming, reads the bad reviews and worries but they literally do their best and that’s more than enough for me. I will recommend to anyone who is thinking about staying here, you will not regret it! Room service was the BEST. Food was AMAZING. Rooms were GREAT. We’re so thankful for our stay and cannot wait to come back! We stayed in the ocean view honeymoon suite for reference :)