Occidental Tucancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 9237 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing Hollidays!!

    Reviewed by 584raphaelt() on May 06, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I was a little bit disappointed with the room. But the hotel in general is really great. Especially the animation team. Vanessa from the animation team was fantastic. She was always smiling and very welcoming. She put so much effort to make sure we had a fun time during our trip. I’m really happy that she was working at this hotel. She literally made our trip so great. Thank you Vanessa for going above and beyond to make sure we had the best time possible.

    Great Get Away!

    Reviewed by Alfred C(Londonderry) on Apr 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We've been to Cancun on many occasions, but this by far was the best of them all. Staff was very attentive and friendly. Look for Rocky in the lobby bar. You won't be disappointed. Great atmosphere and location.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Last minute friends getaway

    Reviewed by Tvlr933(Hanover Park, Illinois) on Apr 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time on our last minute girl friends getaway at the Occidental TuCancun. The rooms were clean but needed some serious color updates. The hotel, food and staff were outstanding. Actually better than expected considering this was the least expensive last minute hotel getaway! A special shout out to the pool staff Gabriella, Vanessa and Estefany Velasques. Also Dalits Perez our main waitress in the buffet restaurant provided outstanding service too! I’m a corporate travel consultant and kind of prefer higher end hotel and this one hit the marks for the price it was so worth it!!!

    5 Day Getaway

    Reviewed by 769dustins312654(Jacksonville, Florida) on Apr 21, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great place to stay, we have stayed here multiple times. We felt the rooms are very tired, paint was peeling off the walls in room. We got a premium room and it did not look like that. But the staff and bar and the bar was great. Food wasn’t as good as in the past. We would stay there again.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-5

    Birthday Vacation

    Reviewed by selenagurule4672() on Apr 21, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The view from our room was amazing! We slept very well, better than I normally do in a hotel. The pools and the service we received from all staff members was amazing! I would recommend this resort and will stay again.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4