Active Advisories
Please note, Routine maintenance of the main building and room balconies are underway until August 2024. Although the maintenance staff is doing their best to cause as little disruption to the guest experience as possible, we did want to make you aware of the resort’s plans. Please be assured that all amenities at Hyatt Zilara Cancun will be fully operational and no venue closures are anticipated. All efforts will be made to minimize impact to guests during this time.
Overview
Beachfront with breathtaking views of the Caribbean Sea. This adult-only, all-suite, all-inclusive resort, combines outstanding facilities with exceptional amenities.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
310
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Pillow menu
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Connecting rooms available (subject to availability)
- Jetted tub
- Access to the Zen hydrotherapy circuit, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Beachfront
- No more than 2 guests in the room
- 1 king bed
- Beachfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Coffee maker
- Dining room
- Jetted tub
- Semi-private pool area
- Access to Chef's Plate, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Exlusive access to Chef's Plate restaurant (reservations required)
Amenities
Exterior
Lobby
Pool
Sunset
Lap pool
Beach wedding
Time Out Sports Bar
Coffee House
Maria Marie
Asiana Restaurant
Cabanas
Cabanas
Pelicanos Restaurant
Spice
Spa circuit area
Fitness centre
Balcony views of the ocean
Location
Reviews
Amazing week at the zilara.
Isaac R on Apr 20, 2024
Enjoy a lot our visit to zilara; every one in the staff gave us a great service making us feel like home, in special Sergio at the beach bar and David John of the bell boys area both did an incredible job. Fully recomend this hotel.
Awesome Hyatt Zilara ??????
Norma W on Apr 20, 2024
Amazing Place With The Best Staff??????????Luis, Memo Ligia At Lobby Bar, Hugo Punta Vista,Luz Maria Phone Operator, Martha Ramos Suite Attendant, Dustin, Ken, Mark, Jeremy And Onesimo At Luggage! Charly And The Bands At Bar Were,Great! Ivan At Pool And Cabanas, Sergio And Angel At Mini Bar, Julio The Manager At Maria Marie, Samantha At Lunch, Eduardo At Bar, David And Javier At Pool, Pedro At Punta Vista, Valdemar At Punta Vista ! Victor And Memo At Maria Marie, Carlos Martinez At Restaurant Espuce, Leonardo, Ivan David Sebustian And Marcos! All Of You Amazing Staff, Thank You ????????????
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