TripAdvisor Traveler Rating

Thanks a lot for your Hospitality!!! Are employees and office managers, they are through, thoughtful and never leave you with you questions. All time with good attitude and smiles, even they are has hard day. Helpful guys, literally I'll come back again here. Thank you again, Aloha Hawaii!!!

First time to Hawaii. Hotel was so clean and comfortable. Look past the renovations in the entry and the location is fabulous and so handy to everything. Girls at the front desk were sooo welcoming after our long flight from Down Under. Thankyou Tracy and Jessie for making us feel part of the local family. Amazing service and guidance. Our room was amazing - we were on Level 15 which was a renovated floor so all fresh and clean thanks to Joyce! Nothing was too much trouble. Thanks so much the bed was amazing and slept so well. The pool and gym at Ohana were so big. From Private cabanas to plenty of space poolside on sun lounges the setup was perfect. Very grateful to have stayed here. Well done team - your service was fabulous and we will see you next time. Gratitude from your Australian Girls?????

From the moment we arrived to the time we left we were treated like old friends. The hotel is currently undergoing renovations but did not impair visit in any way. The rooms are lovely and the beds very comfortable after a big day (or night out). Will definitely be back.

Our stay at Ohana East was the best ever because of Tracy. She went above and beyond and treated us like VIPs. She made our daughter’s 50th celebration a great success with her restaurant recommendation that was a fun filled night that we will remember forever. Thank you, Tracy, for always taking such good care of us.

The Ohana is going under a renovation as I got here. The things that have been renovated up to date are top notch! I can't wait to come back here again and see their progress or when they are done. I have stayed here before with good accommodations. But this stay is better. Not that is was bad last time. And Angie at the front counter, SUPER helpful! I think customer service is important, she exceeded my expectations.