Hyatt Regency Maui Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8330 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    We love the Hyatt Kaanapali Beach!

    Reviewed by LizVNB() on Nov 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our second trip and we will return. The pools, gardens, grounds and animals are all fantastic. As a Hyatt member we were upgraded to a full ocean view, it was awesome. We look forward to the renewed rooms in he future as they can use it. One tower was shot down for construction, we barely noticed. I had Regency Club access through my Hyatt account which we really enjoyed. It was barely used, the attendants were lovely, even gave us a gift of macadamia candy, it was a good place to grab a coffee or fruit and we had breakfast there daily with the best papaya ever. The rest of the food is presented with love but tasteless, too sweet cafeteria food. I visited the spa and had the best service from Kay, the view was great but the facilities were dated and aged. A few notes: AC and fridge were not cool enough. Fitness Center needs some TLC, it is a great location, steps from the beach but quite dirty and stinky with broken machines and no attendants. Service is as good as it needs to be which is fine with us, we are very self sufficient. Pools have no security, I saw kids jumping from rocks all over at the Hyatt and Residence Club pools every single day, this is not allowed but there is literally not one person to stop anyone. You will be bombarded with sales pitches for the Residence Club at every turn.Like a Starbucks in Manhattan, every 50 feet is someone trying to hawk you a timeshare. Just laugh, take a coupon for a local restaurant and move on.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-4

    Construction was an issue

    Reviewed by 1PauQueen(Waianae, Hawaii, United States) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Construction Was an Issue - never got what we planned on. Early planning on our part was key to getting what we wanted. Just never happened. The day of check in others who booked after me got the better placement.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-2

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-2

    convention review

    Reviewed by Ambassador229839() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel was great,but you can not afford to eat there. I thought everything was good in spite of the construction. My only complaint was that there was no place to get a hamburger or bowl of soup under $10.00. When you are there for a convention you are spending all you money just to get there. It would be nice to be able to eat while you are there.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-1

    Beautiful hotel, amazing facilities and location

    Reviewed by GemmaD41(Reading, United Kingdom) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We booked this hotel after seeing that renovation works were ruining guest experiences at the nearby Westin, and we definitely weren't disappointed! It was everything and more that we imagined. The staff were all excellent and friendly, and the facilities world class. We loved every minute of our stay!

    Great Stay at Hyatt Regency

    Reviewed by drmichaelbarker() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great stay at Hyatt. We went here for a conference and the rooms were very good. Ocean view room was spectacular and the staff were friendly and very helpful. Business conference rooms were very good as was the food (breakfast) that was served.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4