MGM Grand Hotel & Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 25855 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best hotel and casino

    Reviewed by lherrera81() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I always stay at Mgm Grand nice hotel and casino and also have great service experience and an excellent entertainment Hakkasan Nightclub and wet republic for pool parties everything on the only mgm grand

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Amazing 1st stay in Las Vegas

    Reviewed by 344monica(Harrison, Arkansas) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The MGM Grand was a wonderful first time experience in Las Vegas. Great casino and restaurants. The facilities were always clean and tidy. We tried several of the restaurants and they were all excellent.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Rooms are filthy

    Reviewed by estheru903(El Paso, TX) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We had to move rooms three times cause they were so gross and smelly. We got to the final room which seemed clean but after the first cleaning we could see trash left behind in the bathroom from the mop. The counters weren’t cleaned well either.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-3

    Rooms

    Rooms-1

    Service

    Service-2

    Value

    Value-2

    Excellent

    Reviewed by Ladylambretta(London, United Kingdom) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Always stay at the MGM it’s perfect the casino is by far the best one on the strip always busy and a great atmosphere the rooms are clean comfy and you feel safe,there’s some great restaurants favioutes Wolfgang puck,craft steak,pub 1842,tap,the MGM grand buffet is perfect really good value and loads to choose from for all tastes,the outside pool area is huge with lots of different pool areas and a lazy river. all the team are friendly and helpful take some comfy trainers as it’s massive.when you visit head over to the level up area it has virtual reality 4 different games really amazing.The MGM is the full package it has the best casino great restaurants and something for all taste in shows and entertainment,bring your comfy trainers as its massive far superior love this place

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Bad Service.

    Reviewed by haimgoldstein1980() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We were provided with horrible service. My family and I went to the pool, we left money in my pants in my luggae $620. We didnt ask anyone to come clean the room, but they still did. When we went back to the room, the key to the room didnt work, we called security and he came after 20 minutes to open the room for us.When we entered the room and got ready for dinner, i opened my luggage and noticed all of my money was missing. We called security once again and we made a claim. The only person that had been in the room when we were at the pool between 12-6 was the cleaning lady. The hotel did not give us permission to give us the name of the cleaning lady so we can file a police report. I have been going many many years to the M life in the mandalay bay but MGM this has definitely been the worst that I have been to. They were no help what so ever and h\they have now lost a customer for life.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-1

    Value

    Value-1

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