Bahia Principe Grand Jamaica

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 13848 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    EXCELLENT SERVICE

    Reviewed by Captain_bob1097() on Oct 18, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I must say my stay at the Grand Bahia was Awesome, my interaction with the staff was great however a special and a big thank youuuuu and shout out to ANTHONY the waiter at the Orquidea Main Restaurant His Customer service is A1 ??????????He really contributes to Me and my partner stay there..

    Great Fun

    Reviewed by noahtravels1009(United Kingdom) on Oct 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    So, I spent 2 weeks in beautiful Jamaica back in 2019 and trust me I’m going back there one day! I give it a 4/5 Beacuse the pool was big but had dead flys in it. I don’t know why ? The beach is literally a few minutes walk and boy it’s worth it, the crystal clear turquoise shallow water and if you like snorkelling this is the place for you! It’s packed with tropical fish (as it’s pretty much on a coral reef) And at deepest it’s around 5ft. The room was very nice and modern, came with a mini bar refilled every day the buffet was epic, so much choice and the gourmet restaurant was well,...... the best steak I’ve ever had! Thank you for reading my review!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Big thanks

    Reviewed by zepheniaha() on Oct 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Have to I had an amazing time at the resort. Big thanks to front desk customer service was amazing, The Entertainment department, The Housekeeping department and the Gym instructor big thanks guys. The food was wonderful as well and Bar was great

    Great Location (Second Home)

    Reviewed by David B(Buffalo, New York, United States) on Oct 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I have been here 8 times. We had my son's wedding here, anniversaries and birthdays here and we love it. The Jamaican people are amazing. This time was with COVID controls and we still loved it. They adapted and we felt safe. Shout out to a couple people that really stood out - Antonio is a bartender that we first met there in 2008 and Garrick who is another bartender that we have know for years. Yes, you drink there a lot :-) They also have great meals and entertainment. We have been to many places and they have one of the greatest beaches.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Horrible Experience. Not Recommended if you have High Standards

    Reviewed by candig40(Kingston, Jamaica) on Oct 01, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I would not recommend this hotel. My stay was not enjoyable. The rooms are small, not comfortable, the TV is small, very very few channels, not many amenities, for example, no coffee station, the safe in our room did not work, the minibar was not replenished daily, we had to call and request each day, generally, the room was not nice. Not good for celebrating special occasions, requests were made for recognition of 2 birthdays, long before we got there, just before we got there, and while we were there. We were told this would happen, it did not. We were in a suite, rooms were small, bed was worn, no coffee station. The food in the buffet was horrible. The staff skimped on serving, although all-inclusive. I got cold coffee from the staff at breakfast. The staff is rude in the buffet dining hall. The stay was not good. I would never recommend to someone who has high standards.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-3

    Service

    Service-2