Holiday Inn Resort Orlando Suites - Waterpark

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1631 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Water park or not. Would NOT recommend them.

    Reviewed by Lolliepop88(Minneapolis, Minnesota) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Was there for just one night. Nov. 12th. As an IHG card holder and frequent Holiday inns when we travel. I found a ‘great’ deal from their own Website . It said it was $70.30 for the night. When I clicked price went up $75.80 - fine. Total $109- when we paid the PRICE WENT UP TO $143!! What!!!’ Ugh! The room was in the back back back back of the hotel. There was an area with fencing. Clearly working on the grounds. Was fine with that too. It has to get done. off season. I get it. Tried to buy ticket(s) for that day for Disney’s - cluster! And when we did the guy asked for a tip! WHAT! Had to get our own ride. cluster. When we come back that night to eat. They have a bar! Awesome- we waited 10ish minutes.for the bartender to finally talk to us.They don’t serve food in there. Oh there were only 3 other people in the bar. Fine. Walked across the way to the restaurant- only 2 other families in there. Host was super friendly. She sat us- we waited another 10ish minutes. Just to see a server. Very disappointed. Finally make it back back back to our room. Get to bed. Pillows were different from other Holiday Inn’s. Pretty hard. Not my fancy. So then! We were awaken by sounds of beeping and horns, hammering, moving trucks, yup. That room in the back back was next to an active construction site. Oh! and they started at 7 AM!! Are you freaking kidden me! Not once did anyone mention any of that would happen! Not once was an upgrade recommended. The room cost + $60 MORE than expected! . But boy oh boy they could sure plug the ‘new’ resort they are trying to fill. So disappointed in all of this . Bad customer service, very slow, hidden fees- very deceitful. Shame on Holiday Inn to do that to there own IHG card members. We will be looking into other Hotel chains and there offers. Credit cards, location to visits.

    Review Holiday Inn Resort Orlando Suites - Waterpark Yuri at the Hideaway

    Reviewed by tauranasaur() on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Yuri is the man! He makes amazing cocktails and has great conversation. Hook this man up with a good time! I suggest the bloody Mary and get her spicy. If your cool enough you can get extra olives. Check it out!

    Waterpark Stay

    Reviewed by Derek B(Berry, Alabama) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My girlfriend and I stayed here (11/7 to 11/10/2019) while being in town for a wedding of a friend. I changed to this location from another due to price and to see the Waterpark at the resort. We arrived about 2 hours early and were able to obtain an early check-in. We were in building #4 of this location and due to a Halloween event, were unable to park near our building as the set for the event was still being taken down. I called the front desk after arriving in the room due to 1 of 4 lights working behind the mirror in the bathroom. Lights were never changed even after the call to the front desk. One issue we had was that we had an adjoining room and thought we were going to have to call the front desk or the police as the couple in that room were having a disagreement and it was quite loud. Luckily they stopped, seemed the man left and the woman stayed a little longer. Overall, the room was good for the price, the room was equipped with a kitchenette and although we didn't utilize it, it was nice to have the option of cooking in our room if we wanted. The bed was nice and we had a pull-out couch. It was also nice to have the "mini mall" at this location, we only used one vendor there to get pizza one night. The property is starting to show signs of it's age and would be nice if remodeled.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Service

    Service-3

    Aiyanna's 8th Birthday

    Reviewed by Leelee0511(Savannah, Georgia) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Room is wonderful and spacious. Staff was very professional on all ends and helpful!!! Rented a cabana, but do need to be deep cleaned!!! Will consider returning!!! May next time my entire family could come. I think you'd really enjoy themselves, especially the kids?

    Bartender

    Reviewed by Nancy K() on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had Yuri as our bartender at the Hideaway, Holiday Inn Resort in Orlando, he was kind, fun, and gave us great tips for our park visits! he was THEE BEST!! We had a great stay, very nice place, we would definitely recommend this place to anyone looking for great accommodations! Yuri made our stay even better!