Disney's Old Key West Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2910 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing Week in Disney World

    Reviewed by Tampers84(Worthing, United Kingdom) on Apr 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed in a studio apartment on the ground floor. This comes with 2 double beds, tv, dvd player, table and chairs, kitchenette, wardrobe and a bathroom. The room was really spacious for just us 2 in it and the beds were very comfy, easily the best beds I've experienced in a hotel situation. We stayed in the Old Turtle Pond area of the resort which has a bus stop for taking you to the parks, Disney Springs or just back to the main building, where you can also get a boat to Disney Springs. All the staff are extremely friendly and helpful. Everyone from the housekeepers, desk staff, shop etc are really knowledgeable and happy to help. When we arrived, it was quite late (11pm) and of course it was a little thin for staff at that time, but that's to be expected when the bulk of people usually arrive during the day. If you're going to arrive late I would definitely recommend doing the bulk of the check in via the app, this speeds up the process a lot. We were then given the bell service to get to the room, as are room was almost a mile from the hospitality house. This was a great service as the bell guy was very knowledgeable of the layout of the resort and gave a quick tour of the different areas. Of course, with it being late we forgot most of it, but it was appreciated nonetheless! Just around the corner from our room was "the village" pool. This is a small pool with no lifeguard. There is also a hot tub and a small kiosk for food and drink, however this is only open 11am - 5pm The is also a drinks fountain here, for those that have the refillable cups. Too late into the holiday we realised there was a laundry there too. Useful for cleaning clothes before you come home, or if you're staying there a long time. As an addition, there are some picnic tables and bbq area next to this pool. However, I would recommend making the effort to go to a wallmart (or similar) for supplies for this as the food that is available in the shop is overpriced for that kind of thing.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Great Jimmy Buffett vibe

    Reviewed by shoekey(Marlton, New Jersey) on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I really love the relaxed lay back feeling you get when you arrive at OLD KEY WEST. Everyone is friendly, helpful and so helpful. I asked to be on an upper floor with a building with an elevator. They gave me that and a beautiful view of the golf course. The whole resort is beautiful. They have quite pools, and fun children pools truly there is something for everyone. And Disney Springs is a boat ride or bus ride away. The buses are pretty good. I never had to wait very long for a bus to come. And the other guests were all very happy with the rooms they had too. Just chatting at the bus stops with them. I can't wait to go back. It really feels like a neighborhood in Key West, Fl.

    Superb Accommodation

    Reviewed by tinkerbel59(Derby, United Kingdom) on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have recently stayed in two bedroom refurbished villa. Block 27 the accommodation was superb beds were very comfortable kitchen very well equipped hairdryer in both bedrooms. Maid service excellent. The resort is beautiful handy for Dysney Springs it was very relaxing the pools were very well supervised with lifeguards. All the staff members were very polite and could not do enough for you. Will hopefully be returning next year. Once again thank you for a superb holiday.

    What a magical holiday

    Reviewed by missnormal(london) on Apr 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our second visit to Disney World and first to Old Key West. We stayed in a 2 bedroom ground floor property in building 49. Beaware that some of the properties are a good 10/15 minute walk to main harbour house for main pool/ food/ shop and reception but the walk easily passes quickly with all the lovely scenery. The apartment we had was lovely and spacious with a great size lounge/kitchen and dinning area and the bedrooms were huge!! We had a outdoor decking area which overlooked the golf course which would easily seat 10 people. There is also complimentary shampoo, conditioner , deep conditioning hair mask (This was so good on my daughters curly hair we brought some from the Springs to bring back to UK), shower gel, soaps and body lotion which gets restocked daily along with the towels. So save your self bringing your own as guaranteed you won’t need it. For a family I would definitely recommend Old key west over Saratoga springs where we last stayed. Disney transport runs every 15 mins to each park from the property and there is so many easily located bus stops you are never more than 5 minutes away from one. The property has lots of little pools dotted around so you don’t have to go to the main pool and fight for a space, these all looked nice for a chill out but quite small. Every pool area had complementary towels (These are also offered at both water parks for Old key west guests, so save yourself suitcase space and don’t bring any as you will not need them) and mosquito cream. The main pool offers great family entertainment and games from midday and my 6 year old was entertained all day ending with roasting marshmallows over the camp fire then watching a Disney movie under the stars in the evening. The quick service diner at the pool does some great food and really convenient to fill up on breakfast there before hitting the parks. We ate at Olivia’s too which was also good,with great service. Bell service is complimentary on arrival and they will drive you down to your new holiday apartment with your cases. On departure day of departure just give them a call and they will come collect you and your cases and store them all day until your pick up. We will definitely be back in the future.

    Great for an over night visit!

    Reviewed by Chrisackley(Beaver Dam, Wisconsin) on Apr 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    After awhile I thought about what way I was going to go with my review of Old Key West Resort. I have a few up and downs of this resort. One thing I did like was that it is a 100% Disney Vacation Club (DVC) Resort. There is no other section of a resort connected to this property. I say that because, Bay Lake Tower is one of our home resort and the main resort for that property is The Contemporary Resort. This property is huge and if you are not close to the main house where the large pool with slide are, check in, Olivia’s, general store, quick service restaurant and the Gurgling Suitcase (Bar). We only stayed one night so it was not to bad for our location on the property, we ended up at the end of Miller road in the last unit. One downfall to being over in that area is the walk from that location to the main pool and food. There are no real sidewalks from that unit to any other ones, you have to walk on the road, past the pool to the bus stop to find a sidewalk. With kids that is just scary as we all know how busy the roads within the resorts can be with busses and traffic. Then you add the distance. If you are just there for the resort, it is still a pain in the butt to walk all that way. If you are there and going to the parks, that is one heck of a walk after a day in the parks. You can always drive your own car like we did, but when I diver 22 hours to WDW, I want to use their transportation not mine, that is one of the perks of WDW. If they had a cool walk way that connected all the villas and a nice bridge walkway from miller road (a shortcut and not the main road/sidewalk path) that would be awesome and would be worth the walk. The main pool are is awesome, yes the pool needs a good update (maybe zero entry) but it was a fun pool to play in and the slide was fast, I loved it and so did our 3 year old, and 5 year old. When you walk down the main entryway to the pool if feels like you are walking down a boardwalk down in Old Key West. When you round the corner and head to the pool, I love that “Old” time feeling, as if it is a resort boardwalk from the 70’s It feels like a vacation when you see the water to your right and the umbrellas on the tables, and the smell of the pool. It as a cool area to hang out in and get a drink at the Gurgling Suitcase, it is a small area but it was fun to sit outside and have a nice beachy drink. They had some great bar food snacks. The activity center is right there and if we would have stayed a few more days, the girls would have loved their daily schedules. We did eat breakfast at Oliva’s prior to leaving for our Disney Cruise, it was awesome. The service was great and the food was fast and really good, it came out hot. Our server was great. We have a picky eater and she helped us out each time she changed her mind from fruit, some of my Mickey Waffles and whatever else was on our plates. Conch Flats General store was one of the best DVC stores I have seen. It was great to see all the stuff in there, most general stores are small or only have a small amount of DVC stuff, this was full of stuff and the staff was great. Our oldest daughter got to ring a bell and they had some saying (It was hard to understand the lady) but she got to pick a pic to trade out of the box. It was cool and it made our daughters day. The pool area was great, again it could use an update, but the water was great and the sand area behind the pool was great as well, the girls loved the play set and playing in the sand. Over all the pool was good and we had fun. The staff was great as well and helped us get a life vest that fit her better so that was great and it was great customer service. No on to the room. I have stayed at as well as own at Saratoga Springs Resort, that resort and Old Key West are much the same with outside entrances and building spread out all over the property. I call this a moderate DVC resort. I know some might get mad at me for that, but it just has that same feeling as a moderate level resort. The room was great and a good size for the four of us for 1 night, any longer then that it was have been tight. We do spend time in our rooms so we normally get a one or two bedroom villa. The room was clean and was a renovated room, so that was great. The best were comfortable and great to crash in after a long 22 hour drive. The view from our deck was to part of the golf course so that was peaceful. One thing I love is waking up and having a cup of coffee on the deck of whatever DVC resort I am staying at. If we would have stayed longer I would have loved the early morning view. All in all the resort was great and I would go back to that resort, only if i was not staying for a long period of time.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

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