Loews Sapphire Falls Resort at Universal Orlando™

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    7. Loews Sapphire Falls Resort at Universal Orlando™ review

    What to expect (based on 5516 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Ideal Stay for Young Adults and Families

    Reviewed by Bailey G(Orlando, Florida) on Jan 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loews Sapphire Falls at Universal Orlando is my overall favorite. I am in my late 20's and, for disclosure, my wife does work the Universal Orlando company. As a local resident, whenever we want to do a staycation with our friends, we almost always stay here at Sapphire Falls. As soon as you walk into the lobby, the aroma of relaxation whiffs through the air. The color scheme is very beachy, but classy. The rooms are pretty spacious, but the beds and pillows are amazing. Definitely feel like you're truly on vacation once you lay down. As far the hotel itself, we love hanging out by the pool side. It's a huge pool with servers walking around taking orders so you never have to leave. Free towels and chair covers also are an added bonus. When it's a hot Florida summer day, it's a great place to cool off (you can even take a ride down the water slide). When the kids are in bed, or if you're wanting a cool spot to hang out with friends the Strong Water Tavern is a fantastic spot to hang out, listen to music and try something new as you choose from what feels like hundreds of different rums available. As far as the on-sight restaurant goes, we've only eaten there for breakfast, however it was absolutely delicious. I know Universal has a world of options when it comes to places to eat, but you certainly won't be disappointed stopping here for at least one meal. Overall we've had a flawless experience every-time we've stayed. Again, I highly recommend for young adults and even some families.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Great hotel with easy access to the parks

    Reviewed by E L(Altamonte Springs, Florida) on Dec 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    You can either take the water shuttle to the parks or you can walk along a path that will take you there. Rooms were clean and comfortable, great views, and customer service was great. You can eat on property, but we had all our meals at CityWalk. I not only would stay here again, but can't wait to!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    No microwaves in standard rooms! Has a mini fridge.

    Reviewed by mustangrita() on Nov 08, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Overall value for the price & amenities got 4 stars from me. It’s a large resort with 2,200 rooms. There are several hotels that cost $100-200 less than what we paid within a 1-2 mile radius for a 3-night stay but we wanted to experience theme park resort life at least once. Pros: *shuttle service included to-from Universal, available every ~15 min *can enter Islands of Adventure 1 hr before that park opens *very comfy beds and pillows *lazy river is well made & has life guard supervision; the pool areas were the biggest attraction for us *Inside hotel: Starbucks, hotel diner has large variety of food to please everyone, Universal store (same pricing as what you’d find in the theme park) *Has a decent FL resident discount rate for all room types Cons: -No microwave in standard rooms...management informed me that’s only for the suites (upgrade costs $15 - $50 more/night!). In my humble opinion, I shouldn’t have to upgrade/increase cost to warm up leftovers...especially since we spent more time out of the room than in it. We’ll likely think twice about returning to this resort because of this 1 thing the next time we’re in Orlando (~3-4 wks from now!). We could buy a microwave for the difference in price between the room we stayed in and an upgrade to one of the suites. -Don’t expect daily room cleanings/housekeeping at all during your stay here due to COVID. You have to make your own bed/change sheets yourself & put your trash outside the door. -Parking is an additional charge (at the time we went it was $18 + tax/night) on top of already higher resort price. I guess this is to cover shuttle costs & to maximize profits.

    Still Great!

    Reviewed by erinm512017(Tampa, Florida) on Oct 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed at this resort multiple times now and it has not let us down. The changes due to covid-19 did not hinder our experience any more than they do at home or anywhere else. Check-in was fast and easy and the staff was friendly. The room was very nice and comfortable and clean. Housekeeping is not servicing the rooms so if you need towels or anything else you just text them and they will deliver what you need and take your garbage away. No all the food venues were open but several were and so was the store and the Starbucks. The boat to City Walk is always nice and was still running. I tried to book again but the resort is temporarily re closed so we ended up at the Endless Summer resort for our second stay which is nice as well but not at the same standard as Sapphire Falls.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Stayed at the Sapphire falls for the second time

    Reviewed by JayM152(Liverpool, United Kingdom) on Oct 06, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Love this hotel and hoping to go again in March 2021 for 10 nights for our daughters 21st birthday if all is well. Hoping to get the same two rooms! Very clean great service friendly staff. Love the boat to the park x