The Saguaro Palm Springs

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1509 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Lovely getaway

    Reviewed by Wonnie29(Los Angeles, California) on Jul 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had to vacate our home for a termite fumigation so we headed to Palm Springs for a few nights away with our infant. We were a little uncertain to go to a “party hotel” with a young child but it was a great choice. It was a mellow vibe as we were there during the weekdays. A nice mix of couples, families, and young folks having a good time. They set us up with a Pack n Play all ready when we checked in. They upgraded us which was such a nice bonus. George at the front desk was so helpful! He was a great cheery voice to hear in the mornings when I called down for assistance. Wonderful staff and we felt they did a great job cleaning thoroughly. Overall a really fun hotel.

    Best Hotel I’ve Visited!

    Reviewed by 916sherrid() on Jul 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was the first time my friends and I had visited this hotel and the service was phenomenal! Jorge & Erik were so helpful and accommodated all of us far past our expectations. They made sure we all had rooms near eachother and every time we called for service they were there instantly. They also followed all necessary COVID precautions but we still felt like we could enjoy our time there. We even extended our 2 day trip to 5 days because of how much we enjoyed it. Can’t wait to come back!

    Super FUN vibe and EXCELLENT customer service!

    Reviewed by VampDamsel() on Jul 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a BLAST! Saguaro is not a luxury hotel but if you're looking for somewhere to get away, relax, party, take some insta pics, take naps and conveniently eat yummy food this is definitely the place! I've come here twice this year and the first time there were a couple of hiccups. However, Amanda was amazing and communicative and made sure that we came back and the next stay was absolutely perfect. Get your butt to the pool at 8am to score some chairs and get some swimming in before everyone comes down. The vibe at Saguaro is super positive and fun. Thank you Amanda and Ricardo at the front desk for being so kind and great!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Amazing Customer Service!

    Reviewed by lahairgal1() on Jul 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Anytime I head out to the desert which is a lot....The Saguaro is my go to place! I have been visiting that hotel for many years now and have never been disappointed, although this time I wasn’t as excited about the room I was in but once I called the front desk and spoke to Paolo he did a quick fix and in less then 10 minutes I was in a beautiful room over looking the pool on the third floor, which I highly recommend getting as the view of the palm trees, mountains and pool are gorgeous, your social media will thank you for your posting & your followers will instantly ask “ where is that?” The Customer Service was impeccable by Paolo and I thank The Saguaro for hiring such a gift! He was swift, strategic & kind the moment I mentioned my dilemma. Room is bright cheery & decor is nostalgic with plenty of photo ops to post. The Hotel is conveniently across from a market so you can pick up a few things if needed, there’s a fridge in the room also. If you forget your toothbrush no worries just call the front desk they’ve got you covered! Need a mask no problem they’ve got that too. The Pool has plenty of seating as well as Cabanas And you can take a small to medium size floatie just be sure to bring an air pump. There’s a Pool bar where you can order a margarita & the most delicious chicken tacos/fries From El Jefe and in the evening have a nice sit down dinner by candlelight at this same restaurant as well. The convenience of that is amazingly awesome! The area surrounding the outside of the pool is so fun, there’s Jenga blocks and sitting areas to just catch up with friends or read a book, Also cute set ups with fire pits. The lobby is a must see, there is a cute Barbie Doll Art Display when checking into your room and that’s one of my favorite things to post, they also have bikes for guests to use while visiting. Now this is my most favorite part.....their swimming pool is open until 10pm! How great is that? So even if you arrive a bit later in the afternoon you still have plenty of time to take in a relaxing dip under the stars. I highly recommend The Saguaro when visiting Palm Springs & if you get a chance to meet Paolo I’m sure it will be great! The Vibe is very welcoming. Enjoy!

    X Rated and Drug Use - should be adults only!

    Reviewed by 687robynb() on Jun 29, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Rooms are nice and were clean. Hallways and elevators smell like the pirates of the Caribbean ride at Disneyland. Now for the clientele. Eric at the El Jefe bar was awesome. Food was also very good and tasty for bar food. This should be classified as an ADULTS ONLY hotel!!!!! Over the two days we were there, we saw a girl flash her boob at her friends, girls “twerking” on guys and other girls, girls simulating sex, smoking of joints & snorting coke at the pool and girls drinking shots off of other girls thong clad butts in the doggie style position. All the while our friends 14, 9 and 5 year olds were in the pool with us. It was like a girls and guys gone wild episode. When we asked the security guard if he could ask one particularly xrated group to tone it down, he said no he could not and would not do that. It’s what happens there. Needless to say, we will not be going back.