Holiday Inn Vacations Club Scottsdale Resort
What to expect (based on 289 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Amazing family time!
Reviewed by cathypedre2018(Manteca, California) on Jul 18, 2019
Check in was fast and the staff was courteous. Our villa was spacious and clean. The splash pad was a hit for our kids! Pool was clean staffed with lifeguards. Our boys enjoyed the waterslides. The activity center was a great bonus as well. The area is surrounded with beautiful shopping centers and a lot of restaurants. Overall an excellent time. We stayed for a whole week and felt like it was not enough since we were all having a great time.
Great Value
Reviewed by Anita W U(Georgetown, TX, United States) on Jul 15, 2019
Our extended family had a terrific vacation. The location was ideal, the spacious two-bedroom units were clean and comfortable, and the staff members were especially helpful. We appreciated the option of having access to four different types of swimming pools that accommodated a range from young children to senior adults.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Don't Trust the Staff
Reviewed by JANICE C(SACRAMENTO) on Jul 13, 2019
After their poorly-maintained tree fell and damaged our rental car parked in their parking lot, we were told they would take care of the damage. They took a report and pictures, yet after we returned home we were told they were not responsible and that I had signed some form to that effect. When I requested a copy of the form I never received it. My cousin, who had rented the car, paid her insurance company the $500.00 deductible to get it repaired, but was told by Holiday Inn Club Vacations that they were not responsible to reimburse her. HICV is responsible to maintain the trees on their property to they don't damage or harm their customers. The City of Scottsdale is not responsible and vacationing customers should not have to assume their financial responsibility. They should keep their word and reimburse my cousin her $500.00. Their dishonesty ruined what would have been a nice vacation for my cousin and me, and we are very unhappy.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Scottsdale Holiday Inn Resort
Reviewed by NorthStar561727() on Jul 12, 2019
Great time stayed for a week. Rooms were big plenty of space for a family of 5, had a 2 bedroom. Activities sponsored by the hotel kept our kiddos entertained. 4 different pools located on the property made it convenient when main pool was over crowded. My boys want to go back next year
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Looking for Peace look no further
Reviewed by Connector18818() on Jul 06, 2019
My visit met all of my expectations and the location is perfect. Not far from the airport, close by to Phoenix. Just off the interstate and you are there. Lots of shopping opportunities and choices. Food was good and the resort was quiet and clean.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
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