Grand Fiesta Americana Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5056 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Anniversary Trip

    Reviewed by amandaaM1955DT() on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our stay at the Grand Fiesta was outstanding! My husband and I were there for our anniversary and the staff there made us feel special and appreciative that we decided to celebrate at their lovely hotel. Not only were the views amazing, but the staff was welcoming and fun. Luis, Aldo, Abraham and Salvador were great, making things entertaining every moment. The COVID protocols were wonderful. All staff were wearing masks and distancing appropriately. Everything was required to close at 8:30, which we were originally a little disappointed about, but it turned out to be just great! We were able to take a couple cocktails to go in order to go back to our Jr. Suite with jacuzzi as we listened to the sound of the waves. This was our second time at the resort and we would come back a third time!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Fantastic!

    Reviewed by VacationingNelly() on Nov 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is our second time here and never disappoints! Beautiful,great food and our experience with the staff was great. Melquiedes,Dominique,Rafael,Esteban,Albraham,Ismael were all so friendly,attentive and Melquiedes was always,fast and got our orders and drinks quickly. He even went out of his way to make me a mojito in a pineapple. It was so sweet! Everytime we go its a great spot. All protocol for covid were taken and we felt safe and we will go back soon.

    Favorite PVR memories!

    Reviewed by 648mailyl(Lake Stevens, Washington) on Nov 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    At the YUU restaurant! Sandra, Luis, Ernesto, Manuel, Jovanny and Perfecto! This team, made our trip, so wonderful!!!! Thank you treating us as family! We will be back! The managers and staff through out the hotel, were also nice!!! But go to YUU and that is where, the family starts!

    Service was amazing

    Reviewed by U8885BGrosea() on Nov 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an amazing time. Service was better then we could have expected. We had a jr suite and it was loud at night, we put towels under the door and that helped. We up graded to the 14th floor and that has been amazing. We went to the grand lounge for drinks on the 13th floor and look forward to special breakfast. The YUU wait staff was my favorite - although they are all wonderful- he went above and beyond! 24/7 room service, beautiful sunset. I have a video of The drink making and I can’t upload it. If you come ask about the fire drink at YUU. Homemade tortillas for breakfast

    Wonderfu escape!

    Reviewed by kevine623(Las Vegas, Nevada) on Nov 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We couldn't believe the value we got for the price! They are following COVID safety protocols very well, but we were outdoors so much that it really felt like an escape from all the current madness. The resort had everything, and we were even able to upgrade to an incredible suite with a hot tub on the balcony at a discounted rate! It was truly magnificent. Although it was all-inclusive (even alcohol!), we left a tip (which appeared to be an uncommon practice) for every round of drinks and every meal, and thus, we were treated like royalty by the staff. Special thanks to Eduardo at the front desk; Carlos and Aurora with the vacation club; Ernesto, Enrique, and Antonio at the bell stand; Juan, Fernando, and Jose at the bars/restaurants; and of course to Aldo, Abraham, and Luis for the great ping pong games!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5