Iberostar Selection Playa Mita

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4674 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Yusra Alkayali

    Reviewed by 789yusraa(Aurora, Colorado) on Apr 29, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I'm writing this review to rave about Fernando Aguilar a supervisor at the Iberostar Playa Mita resort in Puerto vallarta. He went above and beyond the call of duty to help us get out of a scam, we fell for. He is such an asset to any company in the customer service business, if I could steal him to work for us in the states I would .his client service is outstanding .thank you Fernando from the bottom of our hearts.

    Finally back

    Reviewed by robertdV9964KC(Dickson, Tennessee) on Apr 24, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Finally got vaccinated so I could travel back to my favorite place. This is the best resort I have experienced in my travels through the Caribbean and Mexico. In this Covid world they are keeping you safe, safety features everywhere. The food is wonderful and the drinks are top notch. The check in is fast and simple. They will give you an antigen Covid test on site at no charge. Now, the people are the best. My daily maid Ines was great, cleaned my room to perfection every day. The bartender Oswaldo was professional and fun to be around. Nacho at the towel hut is a true amigo to everyone he meets. Stop by and talk with him. The waitresses around the pool and at the beach cannot be appreciated enough. Elvia, Enedina and Fabiola, please tip them for their exceptional service. Please tip all your servers in the restaurant and bars. The entertainment crew, Alex, Gio, Pepe, Marco and the rest will make your stay memorable. The people here are why I keep coming back.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    GREAT TIME 5 stars !!

    Reviewed by ventrell b() on Apr 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    5star experience I loved everything about this resort and will be back very soon the food is delicious and the cocktails are even better Thankyou so much to Gio ,Alex from concierge,pepe,myra,jose,Karen,nacho,victor you all made my time very special !! From -T

    Another great Iberostar vacation

    Reviewed by 756EdL(Centennial, Colorado) on Apr 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We travel to PV every year with friends and family. This year our son who lives in a different state, wanted to bring his girlfriend to meet me and my wife. We chose to stay at the Iberostar in Punta de Mita because we have previously visited this resort (4th visit) and have had a great experience every time. Let me start out by saying their COVID protocols were strictly followed by their staff and precautions to prevent the spread of infection were in place throughout the resort. A free COVID test was given to us for our return to the States. The location is just north of Banderas Bay on the Pacific, about a 45 minute cab ride from the airport. It is surrounded by jungle, the ocean and a scenic and golf course. The resort itself is beautiful with plenty of things to do and the staff is welcoming and attentive, one of the main reasons we keep coming back. The rooms are nice, clean with comfortable beds. The ocean views are amazing, although we didn't spend much time in the room. We enjoyed all of the restaurants including the buffet. I would try all of them if time permits. The Lobby Bar was our hangout. They have a great band that plays a variety of music, whether you want to dance or just sit and listen. Mayra was our waitress in the bar, she was very friendly, she made it a point to remember our names and what we liked to drink. Hector and Jose were behind the bar, keeping us hydrated with Cielo Rojos, Mexican Martinis and a few shots of Don Julio. At the pool, the Entertainment team was great, led by Marco "Polo". He and Geo kept us up to date with the activities and always made sure we were comfortable at the pool. I also have to mention our waitress Elvira ,who we knew from our previous trips. She welcomed us back, and with the swim up bar closed due to COVID, she made sure we were always taken care of. I also want to give a "shout out" to Armando, the manager for the restaurants and bars. He is our former bartender who worked hard and made his his way into management. He accommodated any request we had, made last minute dinner reservations for us and made sure we received special attention from his staff. He helped make our visit, a first class experience. Things to do outside but near the resort. There are a few golf courses near by. Litibu Club de Golf is a challenging course with great views and is next to the resort. Las Huertas Golf Course (9 holes) is about 20 minutes away in San Pancho. I would also recommend visiting San Poncho and Sayulita, a couple little surfer/bohemian vibe towns, a short cab ride away. Great beaches, quaint restaurants and cool bars to hang out in after dinner. Great places day and night. My only negative is that the pool is showing some wear and tear but now I'm being "knit picky". It didn't keep us from having a great time at the pool. The resort is in a quiet area, away from the hustle and bustle of PV. Its a great place to get away and relax. We have visited several other resorts in PV and this is one of our favorite.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    AMAZING vacation

    Reviewed by Erindpghpa() on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We are members of Iberostar and have been to four other Iberostar properties prior to Playa Mita-- and this is definitely a 5 star experience! Beginning from the moment we walked in the door, we felt like family!! Starting with Candy and Mildred at Prestige, we immediately felt the love! We saw whales and other native animals during our stay. The beach is beautiful and the locals are wonderful, too! Alan, Luis and Jesus took wonderful care of us on the rooftop and kept our drinks flowing! Veronica and the crew at the kids club took extra great care of all the kiddos and made sure to keep them all in line. Our son had a BLAST!!! The spa is always exceptional-- and Alma took GREAT care of me with a massage and facial. Yoga, aquatics and games were led by exceptional enthusiastic staff. They make you wanna come back again and again! Best of all, we were lucky enough to get to spend time with Charly and Jennifer, who gave us the grand tour of the facilities and beyond. Juanita kept our room spotless-- THANK YOU ALL!!!! What a FABULOUS trip. We will be back! The Dulak Family

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Value

    Value-5